Collection Advisor
6 months ago
Call on 2 to 4 month delinquent and over limit unsecured and secured accounts and follow up with borrowers to secure payments
- Manage unsecured and secured accounts in the Debt Manager Collection System to prevent control flow through of accounts to 30 days past due and to achieve targeted delinquencies
- Manage and achieve daily productivity standards in terms of attempts; contacts, PTP Kept and amount collected
- Handle delinquent customers' request for interest waivers, queries and complaints
- Ensure that collection actions taken are within corporate guidelines, and collection policies
- Take on additional tasks and/or projects when assigned.
**Job Types**: Full-time, Permanent
Pay: From RM1,800.00 per month
Schedule:
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Kuala Terengganu: Reliably commute or planning to relocate before starting work (required)
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