Collection Advisor Customer Service
6 months ago
**Duties and responsibilities**:
- Manage multiple delinquent accounts for debt collection efforts.
- Keep track of assigned accounts to identify outstanding debts.
- Plan a course of action to recover outstanding payments.
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
- Investigate and resolve discrepancies in payments or accounts.
- Office and database software skills
- Calling inbound / outbound
**Collector skills and qualifications**:
- Negotiation and conflict resolution skills
- Speaking and listening skills
- Multi-tasking and time management skills
- Prioritization skills
- Knowledge of relevant legal requirements
- Ability to work independently
- Attention to detail
Pay: From RM1,800.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Kuala Terengganu: Reliably commute or planning to relocate before starting work (required)
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