Customer Service

2 weeks ago


Setapak, Malaysia Asia Camp Sdn. Bhd. Full time

Job Description:

- At least 1 Year(s) of working experience in the related field is required for this position.
- Preferably Junior Executive specialized in Sales - Corporate or equivalent.

**Main Duties**

1. Communicate with clients to determine travel needs, budgets and preferences.

2. Sells and coordinates transportation, accommodations, insurance, tours and activities.

3. Advises clients regarding destinations, cultures, customs, weather and activities.

4. Collects payments, books travel arrangements and pays applicable fees.

5. Handles travel issues, conflicts, complaints, cancelations and refunds.

6. Builds and maintains relationships with travel and tour vendors.

7. Attends travel seminars and conferences.

8. Conducts research on destinations and industry trends.

9. Maintains accurate records of bookings, payments, transactions, phone calls and meetings.

10. Contributes to agency efforts by accomplishing related tasks as needed.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM2,000.00 - RM5,000.00 per month

Schedule:

- Day shift
- Evening shift
- Night shift

Expected Start Date: 05/01/2024


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