Intern - IT Network Infrastructure Services

4 days ago

Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

**Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.**

**Objectives of the Position**

In our product team Connectivity Platform APAC you will be responsible for our end-to-end Wide Area Network (WAN), Local Area Network (LAN) and Wireless Local Area Network (WLAN) products throughout the whole lifecycle.

In this role, you will contribute to a globally stable and secure network which enables digitalization for our business partners. You will be responsible for the commercial handling and technical delivery and request fulfillment for the Connectivity Platform APAC.

Requests can originate from global, regional or local business groups and are mostly focused on delivery to BASF internal business partners located across Asia Pacific.

This role works in close alignment with
- Regional Business Relationship Management teams to validate requirements and manage deliverable expectations, coordinate on-site readiness and deliver on-site activities
- Connectivity product family teams to solution and deliver the project / change
- Other product families e.g.Cyber Security, Network Segregation, Internet Visibility, IAAS, Cloud to collaborate for a successful request and project handling and implementation
- BASF’s service providers responsible for the delivery of core infrastructure services within the connectivity platform

**Responsibilities and Key Outcomes**
- You will be the central contact for the Digitalization organization in APAC regarding topics related to the Connectivity WAN, LAN and WLAN products.
- You will be responsible to validate and steer the implementation of technical solutions in complex and highly complex requests as well as in projects.
- You will manage business communication regarding product standardization, product quality and in case of outages and disruptions.
- In addition, you will drive the continuous improvement processes in a close co-operation with our Product Owners and our supplier.
- You will take a leading role in steering the suppliers in case of major incidents and escalations.
- You will ensure the quality of our suppliers based on our ITIL processes.

**Requirements**:
Education and Work Experience
- 5+ years IT experience with an understanding of end-to-end delivery
- Bachelor or Master of business administration or comparable completed education with many years career experience in various assignments

Technical & Professional Knowledge (mandatory)
- Very good knowledge in network technology with the focus on WAN technologies (SD-WAN, MPLS, IPsec, Routing Protocols, Cloud Connectivity)
- Good knowledge of Internet Routing, Registries, and IP address
- Good knowledge of LAN and WLAN network technologies
- Knowledge of Cisco Identity Services Engine (ISE), RADIUS, NAC and authentication mechanisms is an advantage
- Good knowledge and practical experience in usage of project management methods (like PM2) and ITIL processes
- Comprehension of complex (project) delivery scenarios and ability to consult internal organizations and projects
- Good communication and interpersonal skills in an international team and thus acquired fluent English skills
- Strong presentation and visualization skills
- Good negotiation skills as well as good planning-, organization-, and follow-through abilities combined with a highly developed awareness for the organization

**As one of the world’s largest chemical companies, BASF is on a mission to create chemistry with a sustainable future. The Digital Hub Kuala Lumpur, alongside four other Digital Hubs across the globe, are part of the Global Digital Services team, which is the technology powerhouse driving our vision. As an integrated hub focused on digital growth and innovative business solutions, you will find many opportunities to create an impact here.**

**Whether you want to streamline processes with robotics automation, deep-dive into emerging technologies, or help tell the story of BASF - we have you covered. By investing in best-in-class tools and encouraging cross-functional collaboration, we empower our people to be curious and pursue any area of the business that interests them. The bottom line? We want you to bring your differences and spark positive evolutions in BASF.**

**Further Information **BASF Digital Hub Kuala Lumpur

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