Network Technical Specialist

2 weeks ago


Kuala Lumpur, Malaysia Telstra Global (Malaysia) Sdn BHD Full time

As a Network Technical - Specialist, you will provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra. This is how you'll bring the purpose of your role to life: - Provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra - It will be a shift operational environment - Use domain knowledge and analytical thinking to provide support in the investigation of customer-reported incidents - Operate within standard practices and procedures, with support/direction from more experienced team members/leaders to achieve team/project/mission and/or individual outcomes - Understand the system architecture deployed and integrated with multiple providers and customers - Coordinate and Control network changes to new networks and solutions seamlessly, with mínimal impact on the customer - Coordinate with all stakeholders to troubleshoot and resolve customer issues technically within provided SLA
Marketing of International telecommunication services, liaison administration support services
Bachelor's or Equivalent



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