Primary Banker 1, Sunway Branch

7 months ago

Kuala Lumpur, Malaysia HSBC Full time

-Job description

**Some careers grow faster than others.**

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Representing the largest global Islamic financial services team of any international bank, **HSBC Amanah **provides a full suite of innovative Islamic products and services to retail and corporate customers around the world. Complementing HSBC’s comprehensive range of global banking and financing solutions, HSBC Amanah leverages the Group’s international experience and expertise in Islamic finance to best serve the growing demand for this viable alternative to conventional financing in Malaysia.

We are currently seeking an ambitious individual to join our HSBC Amanah team in the role of **Primary Banker 1,** working together with colleagues to define, manage and achieve divisional business targets.

Reporting directly to the branch manager, the job holder mainly responsible to pro-actively manage, grow, retain and deepen Amanah Premier portfolios through account-planning activity (portfolio management) in accordance with the Global Premier proposition standards as well as referring mortgage business to Financial Guides while adhering to Shariah compliance and the Amanah brand value.

**Principal Responsibilities**:

- Act as a Branch Ambassador to deliver exceptional customer experience through identifying and fulfilling customer needs at first point of contact.
- Promote digital channel and Life Sign Technology to New to Bank (NTB) or Existing to Bank (ETB) customers.
- Generate revenue growth by meeting customer needs for cards, personal loan, balance build and other retail products.
- Drive referrals for both Advance and Premier customer segments.
- Utilize customer base to look for opportunities and drive sales.
- Update customer’s information accurately in the Bank’s system.
- Ensure Compliance, Audit, SOX and other regulatory requirements are met
Requirements

**Requirements**:

- Minimum SPM qualification with 5 credits.
- Fluent in spoken English and Bahasa Malaysia; Mandarin / Cantonese is an added advantage.
- Strong customer handling and problem solving skills.
- Ability to navigate and use tablet and other digital tools.
- Fresh graduates are encouraged to

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