Technical Writer

3 weeks ago

Kuala Lumpur, Malaysia JP Caliber Full time

**Technical Writer**

**About Us**
We are a business process outsourcing company with a focus on providing excellent Customer Service to our clients. We aim to become one of the leading companies in bringing innovations to improve the way the world works and lives.

**Why Join Us**
We grow you by building your competencies and unleashing your potential. We give you autonomy but not without guidance and genuine care. We encourage innovation, embrace change, explore new ideas, venture boldly, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

**Position Purpose**
Collaborate with various internal departments and clients to produce clear and comprehensive documentation, by serving as a link between technical professionals and non-technical employees and customers.

**Description of Duties**:
**1. Documentation**
- Create and maintain a variety of technical documents, including user manuals, guides, FAQs, and process documentation.
- Research, writing, editing, and proofreading documents.
- Translate technical concepts into easily understandable, user-friendly documentation for both internal and external audiences.
- Implementing Single Sourcing approach while maintaining high standards of user experience.
- Stay informed about industry trends and updates to ensure documentation remains current and aligned with best practices.

**2. Stakeholder Management**
- Collaborate with internal and external stakeholders to resolve issues and improve processes.
- Work closely with cross-functional teams to keep documentation up to date with the latest developments.
- Communicate effectively with clients to gather feedback and address any documentation
- related inquiries.

**What We Look for in You**:

- **Excellent command of English and Mandarin**.
- Ability to write compelling and engaging copy.
- Ability to work independently and meet deadlines in a fast-paced environment.
- Technical aptitude and ability to quickly grasp complex concepts.
- Have a strong ability to learn quickly and self-motivated, strong resistance to pressure and strong sense of responsibility.
- Strong communication, coordination, and problem-solving skills.

**Nice to Haves**:

- Degree in related field is preferred but not mandatory.
- Familiar with cryptocurrency/ finance-technology industry.
- Experience working with teams across global offices and time zones.

We hope that you are someone who excels in a fast-paced environment with constant challenges that require innovative solutions. Enjoys exploration, turning failures into a steppingstone towards future successes, all the while continuously pursuing excellence in every facet of life. If so, we would like you to be a part of our ever-growing team.

**Job Types**: Full-time, Permanent

Pay: From RM4,000.00 per month

Schedule:

- Monday to Friday

**Experience**:

- Technical Writing: 1 year (required)

**Language**:

- Mandarin (required)

  • Technical Writer

    7 days ago

    Kuala Lumpur, Malaysia Skill Quotient Full time

    Technical writer who can write User Manuals. Looking for Local Malaysians only **Job Types**: Full-time, Contract Contract length: 12 months Pay: RM4,000.00 - RM6,000.00 per month **Experience**: - Technical Writer: 3 years (required) - User Manual: 3 years (preferred)

  • Technical Writer

    4 days ago

    Kuala Lumpur, Malaysia JP Caliber Full time

    Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. - Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. - Write, format, edit, review, and proof procedural and...

  • Technical Writer

    2 weeks ago

    Kuala Lumpur, Malaysia OFISGATE SDN BHD Full time

    This is a full-time on-site role in Sungai Besi, Kuala Lumpur for a Technical Writer. The Technical Writer will be responsible for researching, preparing, and editing technical documents. **Responsibilities**: - Communicate technical information clearly, concisely, and accurately in correct English and Bahasa Malaysia in a manner appropriate to the...

  • Technical Writer

    2 weeks ago

    Kuala Lumpur, Malaysia Nextlabs (Malaysia) Sdn Bhd Full time

    **Position: Technical writer** **Location: Malaysia** NextLabs® is the leading provider of policy-driven information risk management (IRM) software for large enterprises, provides an exciting opportunity for Technical Writers to join hands with highly talented product development teams in producing documentation for the next generation data protection and...

  • Technical Writer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia JP Caliber Full time

    Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. Write, format, edit, review, and proof procedural and technical...

  • Technical Writer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IT Consulting Company Full time

    1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues.Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing.Write, format, edit, review, and proof procedural and technical...

  • Technical Writer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IT Consulting Company Full time

    1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues.Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing.Write, format, edit, review, and proof procedural and technical...

  • Technical Writer

    2 weeks ago

    Kuala Lumpur, Malaysia Nextlabs (Malaysia) Sdn Bhd Full time

    **Position: Technical writer** **Location: Malaysia** NextLabs® is the leading provider of policy-driven information risk management (IRM) software for large enterprises, provides an exciting opportunity for Technical Writers to join hands with highly talented product development teams in producing documentation for the next generation data protection and...

  • Technical Writer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Nextlabs (Malaysia) Sdn Bhd Full time

    Position: Technical writerLocation: MalaysiaNextLabs is the leading provider of policy-driven information risk management (IRM) software for large enterprises, provides an exciting opportunity for Technical Writers to join hands with highly talented product development teams in producing documentation for the next generation data protection and entitlement...

  • Technical Writer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia JP Caliber Sdn Bhd Full time

    1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues.Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing.Write, format, edit, review, and proof procedural and technical...

  • Technical Writer

    2 weeks ago

    Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. - Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. - Write, format, edit, review, and proof procedural and...

  • Technical Writer

    2 months ago

    Kuala Lumpur, Malaysia HCR Sdn Bhd Full time

    **Responsibilities**: - Conduct audience (End-user, Service personnel) and task needs analysis for documentation. - Research and gather technical information be the user advocate for the products documented. - Work with engineers and other technical specialists to translate their knowledge into documentation. - Deliver the technical documentation for the...

  • Technical Writer

    3 weeks ago

    Kuala Lumpur, Malaysia IT Consulting Company Full time

    1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. 2. Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. 3. Write, format, edit, review, and proof procedural and...

  • Technical Writer

    2 months ago

    Kuala Lumpur, Malaysia IT Consulting Company Full time

    1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. 2. Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. 3. Write, format, edit, review, and proof procedural and...

  • Technical Writer

    1 week ago

    Kuala Lumpur, Malaysia IT Consulting Company Full time

    1. Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. 2. Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. 3. Write, format, edit, review, and proof procedural and...

  • Technical Writer Kl

    3 weeks ago

    Kuala Lumpur, Malaysia SWIFT Full time

    SWIFT Kuala Lumpur, MalaysiaPosted 11 hours ago Permanent Competitive - Technical Writer KL **About the Role** We are looking for a passionate and skilled Technical Writer to join us in our Kuala Lumpur, Malaysia location. You will be working alongside a dynamic, international team who are fully responsible for end-to-end delivery - from customer engagement...

  • Technical Writer

    4 days ago

    Kuala Lumpur, Malaysia JP Caliber Sdn Bhd Full time

    Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues.  - Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing.  - Write, format, edit, review, and proof procedural and...

  • Technical Writer

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues. Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing. Write, format, edit, review, and proof procedural and technical...

  • Technical Writer Kl

    3 weeks ago

    Kuala Lumpur, Malaysia SWIFT Full time

    SWIFT Kuala Lumpur, MalaysiaPosted 11 hours ago Permanent Competitive - Technical Writer KL **About the Role** In line with the operating plan, policies and procedures for the production of documentation and under guidance of management, to perform and/or manage the writing, the updating and the creation of complex documentation that enables users to make...

  • Technical Writer

    2 months ago

    Kuala Lumpur, Malaysia UOB Malaysia Full time

    Our client - a well-established multinational banking corporation, is seeking a talented **Technical Writer **who will be responsible for contributing high quality documentation to the overall success of the Digital Workplace Portal. The following are the responsibilities and requirements: **Responsibilities**: - Translate technical knowledge articles /...