Technical Writer
4 months ago
Prepare, review, revise, and maintain technical documents, including Service Request Work Order, Labour and Pricing Catalogues.
- Gather and analyse technical and product information from various sources to document new or changing product functionality, labour effort and infrastructure costing.
- Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
- Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
- Publish and maintain templates for written documentation produced by others (technical specifications, RFQ responses, etc.), ensuring a consistent "look and feel”.
- Perform simple task coordination across multiple Product Lines to ensure the delivery of simple/medium IT Infrastructure Requests.
**Requirements**:
- Bachelor's Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications.
- Preferably 2-5 years of experience required in an IT Infrastructure/Technical Writer field.
- Experience in creating documentation for audiences with different levels of technical skill.
- Excellent writing, editing, proofreading and communication skills.
- Ability to perform simple coordination tasks.
- Very strong skills in Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
**Job Types**: Full-time, Contract
**Salary**: Up to RM4,600.00 per month
Schedule:
- Day shift
- Monday to Friday
**Education**:
- Bachelor's (required)
**Experience**:
- IT Infrastructure/Technical Writer: 2 years (required)
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