Technical Writer
5 months ago
**Responsibilities**:
- Conduct audience (End-user, Service personnel) and task needs analysis for documentation.
- Research and gather technical information be the user advocate for the products documented.
- Work with engineers and other technical specialists to translate their knowledge into documentation.
- Deliver the technical documentation for the company’s product and related technology to the staff, employees, service partners, and customers in the product/service installation instructions, maintenance and troubleshooting tasks, online help, user tasks, and release notes.
- Collaborate with instructional designers to develop training and documentation solutions.
- Conduct user testing to gauge users understanding on newly developed material.
**Requirements**:
- Relevant experience with **minimum 3 years** or more and technically literate with an interest in continually learning about new technologies.
- Relevant education and a strong interest in writing and technology.
- Excellent written and verbal English communication skills with impeccable grammar and attention to detail as well as ability to write compelling and engaging copy.
- Time management and organization skills.
- Experience with tools such as **Madcap Flare, FrameMaker**, **Illustrator, Photoshop,**Adobe Acrobat, **Jira**, Microsoft Office, and content management/source control tools such as **Subversion** and **GitLab**.
- Experience using **CSS, HTML, single-sourcing**, and **online help/documentation outputs**.
- Must be Malaysian
**Job Types**: Full-time, Permanent
**Salary**: RM6,000.00 - RM9,500.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- How many years of experience do you have working as Technical Writer?
- DO you have experience writing or creating technical content for an IT processses or solutions?
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