Online Sales Advisor

3 weeks ago

Kuala Lumpur, Malaysia SK RICH TRADING SDN BHD-VALOOBUY Full time

SK Rich Trading Sdn Bhd (1204683-X) telah diasaskan dan ditubuhkan sejak tahun 2016. Kami merupakan syarikat peruncitan yang membawa jenama **VALOOBUY** untuk pelbagai produk Hiasan Rumah. SK Rich Trading Sdn Bhd berkembang dengan cepat dan kini telah mempunyai 8 cawangan di Kuala Lumpur, Selangor, Perak, Negeri Sembilan dan Johor Bahru.

SK Rich Trading Sdn Bhd juga telah menetapkan misi untuk menjadi sebuah syarikat pembekal dan pengedar barangan dekorasi dan perabot rumah yang maju dan seiring dengan globalisasi serta “trend” terkini dunia dan visi kita Menyediakan perkhidmatan berkualiti, pantas, dan fleksibel bagi mencapai tahap seratus peratus kepuasan pelanggan.

Seiring dengan perkembangan syarikat, SK Rich Trading Sdn Bhd membuka peluang kerjaya kepada semua yang berkelayakan untuk membina haluan kerjaya bersama-sama **VALOOBUY.**

**Skop Pekerjaan**
- Minima SPM or equivalent field.
- Preferred experienced in sales, especially in an online or e-Commerce setting
- Strong written and verbal communication skills.
- Ability to understand customer needs, empathize with their concerns, and provide effective solutions to ensure a positive buying experience.
- A comprehensive understanding of the products or services being sold, including their features, benefits, and competitive advantages.
- Proficiency in using online tools and other sales-related software.
- Capability to analyze sales data, identify trends, and derive insights to improve sales strategies.
- Ability to adapt to changing trends, technologies, and customer behaviors.
- Being goal-driven and capable of working towards and achieving sales targets consistently.
- Efficiently managing time and multitasking while handling customer inquiries and sales processes.
- Collaborating effectively with other team members and departments to ensure a cohesive approach towards sales and customer service.
- Ability to handle customer issues and complaints with a proactive and solution-oriented approach.

**Responsibility**
- **Product Knowledge**: Developing an in-depth understanding of the products/services offered to provide accurate information and recommendations to potential buyers.
- **Sales Conversion**: Using persuasive and consultative selling techniques to convert inquiries into sales, ensuring customer satisfaction throughout the process.
- **Lead Generation**: Actively seeking potential customers and generating leads through online platforms, campaigns, or referrals.
- **Relationship Building**: Establishing and nurturing relationships with customers to encourage loyalty and repeat business.
- **Sales Support**: Providing post-sales support, handling returns, exchanges, and addressing customer concerns to maintain customer satisfaction.
- **Data Analysis**: Utilizing sales and customer data to identify trends, evaluate performance, and make informed decisions to improve sales strategies.
- **Adaptability and Innovation**: Staying updated on industry trends, new products, and sales techniques to adapt strategies for better performance.
- **Collaboration**: Collaborating with marketing, product development, and other teams to align sales strategies with overall business objectives.
- **Reporting**: Generating reports and analyzing sales metrics to track performance and provide insights for improvements.
- **Training and Development**: Participating in training programs to enhance sales skills, product knowledge, and customer service techniques.

**Benefits**
- EPF, Socso & EIS
- Panel Clinic & Medical Expenses
- Paid Sick Leave
- Staff Discount
- Performance Bonus
- Salary Increment
- **Attractive Commission Rate**:

- Staff Leave
- Employee Training Programmes

**Job Types**: Full-time, Permanent, Internship, Fresh graduate
Contract length: 3 months

Pay: RM1,500.00 - RM5,000.00 per month

**Benefits**:

- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Holidays
- Monday to Friday
- On call
- Weekend jobs

Supplemental pay types:

- Commission pay

Application Question(s):

- What is your expected salary?
- When your available date to start?

**Education**:

- STM/STPM (required)

**Experience**:

- Sales: 1 year (required)
- Marketing: 1 year (required)
- Home Deco: 1 year (required)

Willingness to travel:

- 50% (required)

Expected Start Date: 06/28/2024

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