[immediate Hiring] Customer Service Executive

3 weeks ago

Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

**Customer Service Executive (Contact Center)**
- Full Time position
- Training is provided
- Basic Salary from RM2000- RM2,400 ( based on relevant working experience)
- Fixed attendance allowance: RM 200
- Working Location : Ampang Jaya, Jalan Kolam Air Lama. (Near Ampang Puteri Hospital / Behind Ampang Point)
- Working Hours: Rotation Shifts, Monday - Sunday (5 working days & 2 rotational off days) Morning shifts 8am-5pm, night shifts 2pm
- 11pm.

**Summary**
- An inbound customer service agent plays a significant role in building a brand's reputation.

**Job Descriptions.**
- Solving all product or service-related issues of the customers.
- Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly
- Providing the best possible solution to the queries of the customers

**Job Requirements**:

- Fresh grads from any field are welcome to apply.
- Good communication skills (in BM & English) are a must.
- Able to work on rotational shifts including weekends, and public holidays.
- Possess outstanding customer service skills, customer-focused, with a desire to resolve each customer's issue.
- Strong interpersonal skills and a fast learner.

**Salary**: RM2,200.00 - RM2,400.00 per month

**Benefits**:

- Professional development

Application Question(s):

- What is your expected salary?
- Can you start work on February 28, 2024?

Ability to Commute:

- Kuala Lumpur (required)

Application Deadline: 02/28/2024
Expected Start Date: 02/29/2024

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