IT Infra Specialist
6 months ago
**This role is for a newly startup company and will be an individual contributor role at the beginning.**
**What will you do**:
**Infrastructure Setup**:
- Lead the establishment of the company's IT infrastructure, ensuring optimal functionality and security.
- Oversee the procurement and deployment of IT equipment, managing inventory and ensuring timely upgrades.
**Access Management**:
- Develop and implement robust access control policies for employees, encompassing both onboarding and offboarding processes.
- Collaborate with HR to streamline access procedures for new hires and manage account deactivation for resignees.
**Vendor Collaboration**:
- Engage with external vendors to facilitate the acquisition and maintenance of IT infrastructure.
- Evaluate vendor performance and negotiate contracts to ensure cost-effectiveness and quality service.
**Employee Support**:
- Serve as the primary point of contact for all employees regarding IT-related matters and troubleshooting.
- Conduct orientation sessions for new hires, assisting them in setting up their IT requirements.
**Policy Development**:
- Formulate and enforce policies and procedures within the IT department, ensuring compliance with organizational standards.
- Regularly review and update policies to align with technological advancements and security standards.
**Autonomous Management**:
- Independently handle internet and CRM-related matters, ensuring smooth and uninterrupted services.
- Act as an individual contributor in a startup environment, displaying adaptability and initiative.
**Who are we looking for**:
- Bachelor's degree in Information Technology or a related field.
- Minimum of 5 years of hands-on experience in IT infrastructure setup and technical support.
- Proven experience in IT management, preferably in a startup environment.
- Strong proficiency in setting up and managing IT infrastructure.
- Excellent interpersonal skills to provide effective employee support.
- Ability to work independently and manage internet and CRM-related issues autonomously.
- Familiarity with policy development and enforcement.
**Job Types**: Full-time, Permanent
**Salary**: RM4,000.00 - RM8,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
Application Question(s):
- This role is required to work from office, are you ok to work onsite?
**Education**:
- Bachelor's (required)
**Experience**:
- Network infrastructure: 3 years (required)
- Firewall: 3 years (required)
- Hardware setup: 3 years (required)
**Language**:
- English (required)
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