Sales Support Specialist

2 months ago


Kuala Lumpur, Malaysia IT Infinity Pte Ltd Full time

**IT INFINITY PTE LTD**
Sales Support Specialist [IT Services/Solutions/Immediate]
**Monthly Salary Range, Basic + Comm (RM) $3,500 - $4,500**
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Provide setup and implementations for projects
- Work closely with the Support Team by assisting with projects
- Provide on-site and online demos
- Prepare pitch decks, tenders and quotations, mock up data and guides to help the Sales Team
- Follow-up on sales leads and quotations
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure Sales Team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
- Work closely with the Sales Team in coordinating activities such as scheduling of user trainings, technical/software installations or other activities that will aid in developing opportunities and sales
- Suggest sales process improvements
- Participate in trade fairs, exhibitions and/or conferences on behalf of the Company to promote Sage 300 & ISV solutions as well as extend our corporate network

**Requirements**:

- Strong communication, good presentation and interpersonal skills
- Able to work independently without much supervision
- Self-motivated and results driven
- Focused and goal-oriented
- Product training will be provided

**Additional Information**

Career Level - Executive

Qualification

Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma

Years of Experience

1-2 years

Job Type

Full-Time

Job Specializations
- Sales/Marketing_, _Sales - Tech/IT_

**Company Overview**
Accounting & Payroll Solutions Provider

Pay: RM3,500.00 - RM4,500.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay

**Education**:

- Postgraduate Diploma/Certificate (preferred)

**Experience**:

- Sales: 1 year (required)



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