Product Manager

2 weeks ago

Kuala Lumpur, Malaysia Bank Negara Malaysia Full time

**Job Title : Product Manager**

**ROLE PURPOSE**:

- Deliver substantial IT Projects & technology solutions to achieve good business outcomes that are completed on time, within budget and with quality.
- Focuses on developing user-centred solutions.
- Owns the product vision and roadmap for digital products in the portfolio.

**PRINCIPAL ACCOUNTABILITIES**:
Leads the product throughout its entire lifecycle, from conception to retirement, so that it best addresses the business case in terms of outcomes, costs, timing and risk management. The Product Manager should validate the investment decision.
- Ensure the product's technical features or parameters meet business requirements in terms of quality, functionality, ease of implementation and user persona. The Product Manager has a 'user perspective' to ensure the product solves the user's problems better than any other solution in the market.
- Ensure the product's specifications and warranties comply with the requisite standards (domestic and international), and are aligned with the Bank's infrastructure and software architecture and cyber security requirements. The Product Manager is responsible for the product strategy and roadmap.
- Ensure that the long-term development and maintenance costs are reasonable, and only necessary services or maintenance are procured for effective cost management. The Product Manager must work with internal and external development teams.
- Plan external communication about the value of the product, and articulate product differentiation to increase adoption rate.

The Product Manager must help users in adopting and using the product as intended.
- Plan and implement the launch of new products or versions, including managing awareness sessions and responding to queries. The Product Manager is responsible for new market insights for the product being introduced or upgraded.
- Keep abreast of new technology developments to identify opportunities for migrating to better technology, and to ensure the Bank is well informed of changes in the product landscape. The Product Manager is responsible for mitigating obsolescence.

**SKILLS / KNOWLEDGE**:

- Academic Qualifications: A degree in Computer Science or Information Technology.
- Licence / Certification: In the relevant product, if applicable
- Experience: a) Minimum 3-5 years experience as a project or product manager for IT software development or IT infrastructure projects

b) Knowledge in System Development Life Cycle [SDLC] methodology and experience in performing the system development

processes within the SDLC.

**TECHNICAL COMPETENCIES**
- Emerging Technology
- IT Systems and Technology
- Technical Architecture
- System Development

**LEADERSHIP COMPETENCIES**
- Acts for the Greater Good
- Integrated Thinking
- Environmental Awareness
- Holistic Collaboration
- Engage and Influence Stakeholders
- Organisational Understanding
- Leveraging on Strategic Relationships
- Empowerment with Accountability
- Build Team Capability
- Drive Performance Excellence
- Executive Maturity
- Self Confidence
- IT System Support and Maintenance
- IT Project Management
- Procedure, Systems and Methods

**Technical/Functional**
- Business/System Analysis
- Software Engineering Techniques
- IT technical skill knowledge and expertise [In the area of

Software Development, Network, Security, Server & Storage

depending on the position]

**CRITICAL SUCCESS FACTORS**
- Detail oriented with ability to lead and work with individuals at all

levels and functional areas to ensure project activities are

managed and coordinated for smooth implementation of IT

solution
- Ability to engage with stakeholders to understand their needs,

analyse and identify the right IT solution that meets the business

requirements and expectations

**CHALLENGES**
- To keep abreast with up-to-date technology advances and to

enhance necessary skills for effective and efficient IT solution

delivery and support
- To manage quality of IT solution delivery

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