Food Delivery
4 months ago
**Objectives of this role**
- Provide excellent customer service and build customer loyalty by delivering food in a timely, cordial manner
- Ensure orders are delivered accurately and in good condition
- Communicate any issues or delays and resolve problems efficiently
- Represent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect
**Responsibilities**
- Manage multiple orders, delivery locations, and customers at the same time
- Deliver orders within an optimal period of time, ensuring freshness of food and respect for customer preferences
- Safely operate a vehicle in all types of weather conditions
- Navigate local streets and highways efficiently using GPS
- Communicate clearly with customers and food service employees, demonstrating an eagerness to work through any issues or points of confusion
- Verify orders before each delivery and maintain a detailed, comprehensive delivery log
**Required skills and qualifications**
- Valid driver’s license and clean driving record
- Ability to lift and carry heavy food orders and operate a vehicle for prolonged periods of time
- Strong interpersonal skills, including verbal communication and conflict resolution
- Mindset for organization and attention to details
**Preferred skills and qualifications**
- Previous delivery or customer service experience in any industry
- Proven track record of succeeding in time-sensitive situations
- Experience in handling cash and giving change
- Familiarity with the local area, including streets, highways, and buildings
**Job Types**: Full-time, Part-time, Temporary, Freelance, Fresh graduate
Pay: RM1,000.00 - RM3,000.00 per month
Expected hours: 2 - 4 per week
Schedule:
- Day shift
- Early shift
- Holidays
- Night shift
- Weekend jobs
Supplemental pay types:
- Retention bonus
- Tips
License/Certification:
- Driving license B2 above (preferred)
**Location**:
- Kuala Lumpur (preferred)
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