Customer Experience Executive

**Job Title**: Executive, Customer Experience & Operations **Reports To**: Assistant Manager, Customer Experience & Operations **Role Purpose**: Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize...

**Reports To**: Assistant Manager, Customer Experience & Operations **Role Purpose**: Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize business processes, and execute business to ensure the...

**OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...

**Duties and responsibilities**: As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role...

We are looking for a skilled Marketing Executive - Customer Experience to drive customer engagement and behavior through effective brand content.Key Responsibilities:The role creates and implements brand content strategies to drive consumer awareness and behavior.It works closely with external creative agency partners to execute campaigns aligned with our...

**Offer description**: $ 3,000.00 (monthly) Other type of contract Full Time JOB RESPONSIBILITIES - Cold Call client using a given phone directory and explain important information to clients and present their benefits - Answer incoming calls from prospective customers - Ask pertinent questions to understand the customer's requirements - Invite customer for...

JOB RESPONSIBILITIES - Cold Call client using a given phone directory and explain important information to clients and present their benefits - Answer incoming calls from prospective customers - Ask pertinent questions to understand the customer's requirements - Invite customer for FOC health check at our "One Hub Health Screening Center" - Deal with...

The Customer Experience Agent is responsible for providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness. **Key Responsibilities**: - Listen attentively to questions and concerns and...

Job DescriptionResponsibilitiesCustomer and UX Insight: Analyze customer feedback and user interaction data to understand how customers interact with Shopee's app and identify areas for improvements.Competitor Research: Conduct market research on competitors to benchmark their customer and user experience against Shopee's, identifying gaps and...

**Responsibilities**: **Job Description**: - Ensure customer enquiries/ requests in relation to products, claims, services etc are attended to and resolved within the set turnaround time - Complaint Management including escalation of case to Manager, respective stakeholders, fact-findings and providing appropriate solution within the set timeframe and...

**Responsibilities**: - Managing all the inbound and outbound calls in a timely manner - Following call center protocol when handling different topics - Identify customers’ needs, clarify information, research every issue and providing solutions - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers...

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which...

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which...

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which...

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which...

Direct message the job poster from Asiapools (M) Sdn BhdHuman Resources Manager and Performance ManagementRESPONSIBILITIES:Provide customer support via phone and email for swimming pool products and services.Explain pool equipment, maintenance supplies, and installation services to customers.Assist with order placements, returns, and exchanges...

About Setel:The Future of MobilityAs a Senior Manager of Customer Experience Strategy and Insights, you will be responsible for enhancing customer experience through strategic initiatives and insights derived from customer data and research. You will lead a team focused on understanding customer needs, identifying pain points, and executing initiatives to...

This job is about helping customers over the phone and solving their issues. You might like this job because you'll also promote cool apps and help with insurance sales, all while working with a supportive teamResponsibilitiesAttend outbound & inbound calls in a courteous manner and provide excellent services to meet customer's expectations and handle...

Career OpportunityWe are seeking a skilled Customer Service Executive to join our team at Experian Asia Pacific. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and ensuring high levels of customer satisfaction.Key ResponsibilitiesProvide timely and accurate delivery of daily customer...

Hextech Vision Sdn Bhd is seeking a skilled professional to serve as a Customer Success Executive, driving customer success and growth through exceptional customer support and relationship building.About the RoleJob Summary: Serve as a key point of contact for customer inquiries and issues, improving the overall customer experience.Main...