
Work From Home Project Account Specialist/ Key
2 weeks ago
Responsible for receiving of customer order (from sales team/client), make confirmation and order, arrangement on time, assist to the order review process, make confirmation and feedback to client.
- Follow up project status and task from internal and external team. If there is any issue, feedback to the customers on time.
- Provide system training to client through Video conference call.
- Manage a portfolio of client accounts by building and developing positive relationships often through phone calls and meetings, being the main point of contact.
- Leverage the existing products knowledge to build and maintain credibility with clients, identify gaps and recommend solutions.
- Identify new opportunities to grow revenue within existing accounts.
- Negotiate contract terms with clients in accordance with organizations policies and liaise with technical support staff regarding technical solutions and support issues.
- Understand customer requirements and priorities to make the right business decisions.
**Job Requirements**
- Able to work independently to deliver key financial targets
- Proven communication skills to maintain relationships with all levels within an account.
- Approachable with strong interpersonal skills in attending to customers needs.
- Passionate and hardworking individuals that can work in a team
- Reliable experience in a Sales / Account Management related field
- Required language(s): English, Mandarin is a MUST due to business nature.
- At least 1 Year(s) of working experience in the related field is required for this position
- Fresh graduates are welcome to apply.
**Working Hours**
Mon - Fri, 10am -7pm (WFH)
**Remuneration**
Basic RM 3,000 + Allowance
**Job Types**: Full-time, Permanent
**Salary**: RM3,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Vision insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Application Question(s):
- Are you comfortable with iGaming / online gambling industry ?
**Language**:
- and write Mandarin (required)
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