Telemarketing Executive
7 months ago
**(A) Job Summary**
- Make outbound calls to sell various products as per campaign assignment.
- Provide high standard of service by following presentation guidelines in according to given product factsheet and sales script.
- Retain customers through company’s retention strategies
- Work with relevant departments within company to ensure any problem is solved promptly or escalated accordingly.
**(B) Key Responsibilities**
- To fulfil daily talk time and leads target
- To make outbound calls as per campaign assignment and meet QA requirement
- To work with internal department in retaining customers who send in cancellation requests
- To make payment reminder calls to customers
- Work closely with internal departments in all aspects
- Assist in Business Continuity Plan initiatives and activities.
- To participation in IT systems UAT activities where applicable.
- Ad-hoc functions as and when required.
- Document all activities and tasks as per the project standards
- Provide pre and post implementation support
- Hand over the tasks, work and products to secondees and the Client
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: RM1,800.00 - RM2,000.00 per month
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