Current jobs related to Qlty Assurance Supervisor Mandarin Local Malaysian - George Town - Gratitude Inc.

  • Quality Assurance Supervisor

    7 months ago

    George Town, Malaysia Gratitude Philippines Full time

    A leading BPO in Georgetown, Penang is looking for a Quality Assurance Supervisor - Locala Malaysian Mandarin Speaker to join their team. Quality Assurance Supervisor a. Language: Mandarin and English b. Specialization: Customer Service background c. Target Onboarding Date: ASAP d. Salary Range: 5,500 - 7,000 e. Location: Georgetown, Penang f. Type:...

  • Quality Assurance Supervisor- Mandarin

    7 months ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Any Other **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Any Other Key Skills: Customer Service Quality assurance Quality Assurance/QA customer service analyst Proficient in the Mandarin language mandarin + english speaker - Quality Assurance Supervisor *Language:* Mandarin and...

  • Quality Assurance Supervisor

    7 months ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Quality Manager **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Quality assurance Supervising Time Management mandarin + english speaker - Quality Assurance Supervisor a. Language: Mandarin and English b....

  • Quality Assurance Supervisor

    7 months ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Quality Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance mandarin + english speaker - Quality Assurance Supervisor a. Language: Mandarin and English b. Specialization: Customer Service...

  • Quality Assurance Supervisor

    7 months ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Quality Manager **Timings**:Rotational Shifts (Permanent) **Industry**:Telecom / ISP **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Quality Assurance/QA Quality Analyst mandarin + english speaker - Quality Assurance Supervisor a. Language: Mandarin and...

  • Quality Assurance Manager

    7 months ago

    George Town, Malaysia Go-Get Data Consultancy Full time

    **Job Title: Quality Assurance Manager** - Specialization: at least 2 years QA Manager experience - Salary: negotiable - Location: Bayan Lepas, Penang - Type: Full-time - Shift: Regular Shift or 24/7 **Overview**: As the Quality Assurance Manager, you will be responsible for overseeing all aspects of our organization's quality management system to ensure...

  • QA Supervisor

    9 months ago

    George Town, Malaysia Teleperformance Full time

    Overview: Job Summary The Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely and effective implementation of all company’s policies, procedures, and maintaining a system of quality and reliability testing for the products and development processes. Reports directly to...

  • Audit Supervisor

    2 weeks ago

    George Town, Malaysia MRI MOORES ROWLAND LLP Full time

    We are seeking for a highly motivated, independent, and technically strong professional to join our audit technical and training team. As a supervisor, you will be part of the team to provide technical research and development to the assurance team. Key Roles & Responsibilities: - Provide technical consultation to the firm’s audit engagement...

  • Quality Coach

    7 months ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Quality Coach **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA Quality Management System Mandarin Senior Quality Role quality assurance Bpo Proficient in the Mandarin language Must be...

  • Floor Crew

    7 months ago

    George Town, Malaysia Chateau DeCanter Full time

    Full-Time Location : Lebuh Pantai George Town Penang Business hours : 6pm-3am - 1-2years experience - 18 years old above - Able to work on shift, weekends & public holidays - Malaysian only - Attitude and willingness to learn are of utmost priority *Benefits * Overtime provided EPF, SOCSO & EIS Monthly Incentive after confirmation Uniform...

  • Mandarin-speaking Call Centre Agent

    9 months ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Skills Call Centre skills Must be fluent in speaking both Mandarin and English - **Location: George Town,...

  • Fashion Sales Supervisor

    7 months ago

    George Town, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

    **Position**: Sales Supervisor **Location**: Gurney Plaza, Georgetown **Industry**: Multinational Retail Company (MNC) **Requirements**: - Malaysian with official age 18 - 40 years old - Have a good command of English and Bahasa Malaysia - Good leadership and able to work independently - Highly motivated with good insight of customer services - Pleasant...

  • Operations Manager

    7 months ago

    George Town, Malaysia Go-Get Data Consultancy Full time

    Our Client is looking for an Operations Manager that will be responsible for work environment, client satisfaction and profitability of a program by being the leader of the line of business unit integrated by Supervisors and agents. - Manage and develop a team of assigned Supervisors to meet and exceed performance, quality, end-user satisfaction, client...

  • Technical Security Supervisor

    4 days ago

    George Town, Malaysia Omega AS Full time

    **Assignment Description** - Reports to Security Support Manager - As required and in prior coordination with the company's Security management, provide data to, and take functional guidance from the company's Global Security Technical Security Engineers in Houston - Effective coordination and management of all technical security systems Maintain knowledge...

  • F&b Live House Waiters

    7 months ago

    George Town, Malaysia Chateau DeCanter Full time

    Full-Time Location : Lebuh Pantai George Town Business hours : 6pm-3am - 1-2years experience - 18 years old above - Able to work on shift, weekends & public holidays - Malaysian only - Attitude and willingness to learn are of utmost priority *Benefits * Overtime provided EPF, SOCSO & EIS Monthly Incentive after confirmation Uniform provided Training...

  • Freshers: Customer Service

    7 months ago

    George Town, Malaysia amIT Global Solutions Sdn Bhd Full time

    Role - Customer Service Freshers Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Mandarin / Cantonese (basic, any races) Allowance - Language Allowance Qualification: Freshers/ upto 1-2 year experience in customer support is preferred Shift: Rotational shift **Salary**: RM1,000.00 - RM5,000.00 per month Application...

  • Customer Service Analyst

    8 months ago

    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker - Quality Assurance Supervisor a....

  • Site Safety Supervisor

    7 months ago

    George Town, Malaysia Brikmen Sdn Bhd Full time

    In charge of site safety protocols, documents, supervise workers. - Assist with the execution of Occupational Health & Safety Requirements on the work site. - To ensure the project site has complied with all the legal and safety requirements. - Prepare project HIRARC, EASI, Method Statement, Safety Manual, and safety relevant documents with DOSH standard for...

  • Warehouse Supervisor

    2 weeks ago

    George Town, Malaysia Hong Bee Distributors Sdn Bhd Full time

    Min 3 Years experience as a Warehouse Supervisor / Assistant Responsible for all incoming and safekeeping of all stock located within the warehouse Prepare goods for dispatch to clients according to invoices Perform other duties as assigned to support other departments when required Keeps the warehouse clean and presentable Able to speak English, Bahasa...

  • Sales Supervisor with Basic Rm2,500 Gurney Plaza

    6 days ago

    George Town, Malaysia Glory HR Solutions Full time

    An Multi-National Company in Fashion Industry is looking for **Sales Supervisor** at Gurney Plaza, Georgetown. **Highlights**: - Global MNC Retail Industry with good career prospect - Attractive Salary Package: Basic Salary + Attractive Benefits **Salary Package**: - Basic Salary, RM2,500 - Commission - OT Claim - Medical Benefits - Contribute for EPF,...

Qlty Assurance Supervisor Mandarin Local Malaysian

7 months ago

George Town, Malaysia Gratitude Inc. Full time

**Role**:QA Lead

**Timings**:Day Shift (Permanent)

**Industry**:Other

**Work Mode**:Work from office

**Functional Area**:ITES / BPO / Customer Service

**Process**:Voice

Key Skills: Communication Organizational Management mandarin + english speaker
- **Requirements.**
- Degree in any discipline
- 3 years customer service experience with minimum 2 years training experience
- Minimum 1 year of Quality Analyst experience.
- Fast learner who requires mínimal supervision.
- Minimum bi-lingual proficiency, tri-lingual and above is preferred.
- Experience in preparing and presenting written project status reports and executive briefings.
- Phenomenal communication, presentation, and public speaking skills
- Organizational and time management abilities
- Critical thinking, analytical and decision making abilities.
- People management

**Responsibilities**
- Construct searches and reports designed for automated analysis and topic identification in recorded

conversations from a contact centre environment.
- Make recommendations and define strategies that solve critical business problems, through both

established industry best practices and creative innovations.
- Own on-time, accurate, quality analysis and reports/visualizations in tight alignment with specified
- Package, deliver, and at times present key findings and briefings.
- Conduct random evaluations to identify areas of improvement as necessary.
- Conduct regular spot checks of the QAs’ audits and work on their development accordingly.
- Identify training needs by working with operations team and QA.
- Possibly lead business reviews from a Quality perspective