Business Analyst

7 months ago


Kuala Lumpur, Malaysia Zurich Insurance Full time

**Purpose**

Responsible for leading the development and implementation of business requirements in assigned projects and driving operational excellence across the organization.

**Job Accountabilities**

**Key Accountabilities**
- Assess as-is and design to-be processes and business requirements for assigned projects such as partnerships, process improvements or product development.
- Review processes, identify & implement opportunities for process improvement.
- Assess impact of the proposed solution on existing operations.
- Design operating models based on requirements obtained, highlighting risks and constraints, and provide solution recommendations.
- Prepare / review project deliverables throughout the project lifecycle, including requirement documents, solution documents, test plans, test results, and operational arrangements.
- Balancing the competing constraints of business need, services, technology, and quality to produce the specified product, service or result with mínimal change requests required.
- Adapts and applies different delivery methodologies including SCRUM, Waterfall, and Lean / Six Sigma.

**Education and Experience**

**Required**
- Bachelor’s degree (or equivalent)
- 5 or more years of experience in related field

**Preferred**:

- Background in Financial Services or Insurance
- Experience in business requirements development and project lifecycle
- Experience in process design
- Good understanding of intelligent automation technologies and capabilities
- Basic understanding in data analytics
- Yellow Belt / Green Belt Lean Six Sigma certification

**Skills**
- Process design
- Requirements documentation
- Process improvement
- Project management
- Data analysis
- Communication
- Leadership
- Problem solving
- Results-driven
- Personal impact

**You are the heart & soul of Zurich**

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives.

Let’s continue to grow together
- Location(s): MY - Kuala Lumpur
- Remote working:

- Schedule: Full Time
- Recruiter name: Tarenjit Kaur
- Closing date:


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