Calling Penang Job Seekers
2 weeks ago
Proven experience in customer-facing roles (phone, chat, in person).
- Passionate about delivering exceptional customer experiences.
- Excellent communication skills, adaptable to different audiences.
- Flexible problem-solving approach, committed to exceeding expectations.
- Thrives in a team environment, eager to learn and grow.
- Curious and inquisitive, always seeking professional excellence.
- Effective time management and multitasking abilities.
- Ability to acquire knowledge in real time using official communications, press materials, dealer information materials, vehicle literature, Call Center knowledge, etc.
- Ability to quickly acquire the necessary technical knowledge regarding features and functions of the products as well as surrounding relevant laws and regulations and explain to customers in an easy-to-understand way.
**; Requirements**: - Job Requirements
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
- Fluent in English (speaking, reading, and writing)
- Call Centre experience is not a ‘must’ but would be an advantage.
- Strong problem-solving skills and demonstrated multitask capabilities and ambiguity.
- Willing to work rotational shift.
- Willing to relocate to Penang.
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