Customer Services

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...

**Responsibilities**: - Provide professional customer service (Training will be provided) - Strive to meet individual and team KPIs and goals - Process orders and update worksheets **Job Requirement** - **Experience with handling China client will be preferred**: - **No Cold Calling required**: - Proactive and able to work independently - **Bachelor...

_**What will you learn and be part of?**_ - Receive training that will equip you with soft and technical skills for the role. - Gain confidence in meeting and exceeding the expectations of our global customers. - Be part of our multilingual sales-oriented service team, supporting our customers on their Reservations and Loyalty Program Queries - The...

We make digital ™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight...

**Essential Functions/Core Responsibilities** - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns;...

As a customer service ,you will be responsible for handling inquiries,issues ,and complaints from customers,and striving to provide high-quality customer service to meet their needs. What will be doing ? >Resolve customer problems and complaints ,finding suitable solutions to improve customer satisfication >Ensure communication with customers adheres to...

Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). - Deliver customers support &...

**Customer Service** **Responsibilities**: - Resolving customer complaints and concerns in a timely manner - Maintaining customer account information - Keeping records of customer interactions and transactions - Escalating complex customer issues to appropriate personnel **Skills & Requirement** - At least 1 year experience in customer service - Excellent...

Customer service officers are being scouted for an esteemed MNC located in Mid KL What you need to do: Respond to customer queries/ orders on designated communication platforms Provide strict renditions of the messages including every detail of the conversation and is prepared for challenging calls Employ good customer service and communication skills,...

**Responsibilities**: - Account Management, to manage portfolio of existing customers, make telephone calls regular timely cycle and to secure new business (serving corporate clients, relationship building, cross selling/upselling products and services) - Understand customer's objectives, buying criteria and decision making processes and form long term...

DUTIES AND RESPONSIBILITIES: Primary Job Functions: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and...

*Vacancy: - Chat Support - Thai* Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM4000 + Complexity Allowance: RM500 + Housing Allowance: RM200 Working Hour: 24*7 Rotational *Requirement: Degree holder with at least 1 year CS experience OR Diploma with at least 5 years of experience* Joining Date : 20th March, 2024 *Headcount: 35* *Job...

List-ID: 104514502Today 18:10 **Job Description**: - Responsibilities: - Handle day-to day operation, reporting, filing - To respond any customer query/complaint and to facilitate its prompt resolution. - Undertake any ad-hoc assignments as and when required. - Manage mini-projects to improve overall performance and processes. - Identify and assess...

Support to Singapore Market. - Fills out forms correctly when customers have complaints and helps fix their problems. - Responsible for identifying and escalating customer issues to the appropriate department. - Maximizes opportunities to up sell or cross-sell Bank’s products and services whenever to meet customer’s needs. - Ensure customer information...

**About Us**: Lonkoom Perfume, a distinguished fragrance brand and one of the top 3 MCN institutions in TikTok Malaysia, is seeking a talented individual to join our team. As the proud brand owner of Lonkoom, we are committed to delivering exceptional experiences to our customers through innovative e-commerce operations. **Responsibilities**: - Assist...

Job Description Able to determine the issue for each interaction and assist professionally. Passionate in helping to resolve customer issues and complaint handling. Guide and resolve the issue professionally and efficiently. Assist customers to solve issues by providing the right solution. Respond promptly to customer inquiries to the designated...

**Responsibilities;** Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep the customer’s privacy and protect customer information Meet personal/team qualitative and quantitative targets Handle simple to difficult...

Handling members and all front-desk-related matters - Conduct checking-in of members and welcoming members and non-members alike; - Provide customer service to members and non-members by clearly understanding all the promotions and procedures of club operations, and referring inquiries or comments to the concerned parties; - Promote a friendly and...

Customer service reply customer in Malay or English **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM5,000.00 per month **Benefits**: - Flexible schedule - Opportunities for promotion - Professional development Schedule: - Day shift Supplemental pay types: - Attendance bonus - Commission pay - Overtime pay - Performance bonus - Signing...