Front Office Manager

3 weeks ago


Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full time

To achieve a maximum occupancy and average rate at all times.
- To oversee day-to-day operations, ensuring a high standard of customer relations service within the front office.
- Ensure the front office operates with a sales attitude and is aware of room sales/ revenue targets.
- To coordinate closely on room availability with the sales dept.
- Adhere to company credit policies and main ongoing cost controls and minimise departmental expenses.
- To be consistently aware of the market situation and competitors' performances.
- Ensure that regular communication meetings are held with front office personnel and to attend various management meetings.
- To maintain good relationships with travel industry personnel.
- To actively participate in preparing the yearly forecasting and budgeting.
- To compile information for bi-monthly financial reviews.
- Carry out all interviews for prospective front office personnel.
- Ensure a high standard of liaison is maintained between the front office and all other departments within the hotel.
- To supervise staff discipline and carry out job-performance appraisals at specific periods for the front office dept.
- To identify and determine staff training needs within a front office to develop all personnel to their full potential.
- To maintain a high standard of personnel appearance and hygiene at all times.
- To perform any additional duties and responsibilities when required by the management.

**Job Types**: Full-time, Permanent

**Salary**: RM5,000.00 - RM6,000.00 per month

Ability to Relocate:

- Kuala Lumpur: Relocate before starting work (required)


  • Front Office Manager

    3 weeks ago


    Kuala Lumpur, Malaysia Manhattan Group Full time

    **Cambodia** We are a seeking an experienced **Front Office Manager** to lead the entire front office operation of a luxury property in **Cambodia.** **Role and Responsibilities**: - Utilising your extensive background in managing large-scale operations with 500+ rooms. - Expertly navigating Opera to optimise efficiency in guest check-ins, check-outs, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hotel Grand Continental Kuala Lumpur Full time

    To achieve a maximum occupancy and average rate at all times. To oversee daytoday operations, ensuring a high standard of customer relations service within the front office. Ensure the front office operates with a sales attitude and is aware of room sales/ revenue targets. To coordinate closely on room availability with the sales dept. Adhere to company...

  • Front Office Manager

    2 months ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24022965 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office...

  • Front Office Manager

    2 months ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24041135 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office...

  • Front Office Manager

    3 weeks ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24043113 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and...

  • Front Office Manager

    2 weeks ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24083919 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kuala Lumpur Chinatown, No 2, Jalan Balai Polis, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front...

  • Front Office Manager

    2 weeks ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23208148 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24087641 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and...

  • Front Office Manager

    2 weeks ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Additional Information** (Malaysian Only) **Job Number** 24082601 **Job Category** Rooms & Guest Services Operations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...

  • Front Office Manager

    2 months ago


    Kuala Lumpur, Malaysia Novotel Kuala Lumpur City Centre Full time

    **Job Description**: This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office’s service standards delivery are maintained in accordance to the Hotel’s strategic plan and standard


  • Kuala Lumpur, Kuala Lumpur, Malaysia Novotel Kuala Lumpur City Centre Full time

    Job Description:This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office's service standards delivery are maintained in accordance to the Hotel's strategic plan and standard

  • Front Office Manager

    3 weeks ago


    Kuala Lumpur, Malaysia Berjaya Tioman Resort Full time

    **BASIC FUNCTION**: To assume the full responsibility of the Front Office Manager and co-ordinates the activities of the front desk, reservations, guest services, and telephone areas. **Profile**_**:_ - Must have minimum 3 years’ experience as Front Office Manager or Assistant Front Manager - Must have minimum of 2 years in various 5-star rated...

  • Front Office Manager

    2 months ago


    Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time

    We are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. Ultimately, you should be able to ensure our front desk provides professional and...

  • Front Office Manager

    2 weeks ago


    Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 24068830 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kuala Lumpur City Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...


  • Kuala Lumpur, Malaysia Marriott International, Inc Full time

    **Job Number** 23210507 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Park Hyatt Kuala Lumpur Full time

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the...


  • Kuala Lumpur, Malaysia Ibis Styles Kuala Lumpur Fraser Business Park Full time

    **Responsibilities**: - Supervise front desk staff, including receptionists and concierge, to ensure smooth operations and exceptional service delivery. - Develop and implement standard operating procedures (SOPs) for front office activities, including check-in/check-out procedures, guest services, and reservations. - Monitor and manage room inventory,...

  • Front Office Manager

    2 months ago


    Kuala Lumpur, Malaysia WYNDHAM GRAND BANGSAR KUALA LUMPUR Full time

    **Job Purpose** This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office’s service standards delivery are maintained in accordance to the Hotel’s strategic plan and standard. **Reporting Lines Key Interactions** **Internally** - Catering Sales - Engineering -...

  • Front Office Manager

    2 months ago


    Kuala Lumpur, Malaysia WYNDHAM GRAND BANGSAR KUALA LUMPUR Full time

    **Job Purpose** This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office’s service standards delivery are maintained in accordance to the Hotel’s strategic plan and standard. **Reporting Lines Key Interactions** **Internally** - Catering Sales - Engineering -...

  • Front Office Manager

    5 hours ago


    Kuala Lumpur, Malaysia WYNDHAM GRAND BANGSAR KUALA LUMPUR Full time

    **Job Purpose** This position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Office’s service standards delivery are maintained in accordance to the Hotel’s strategic plan and standard. **Reporting Lines Key Interactions** **Internally** - Catering Sales - Engineering -...