Front Desk Specialist

2 weeks ago


Setia Alam, Malaysia Right Recruit Sdn Bhd Full time

**Responsibililities**:

- Responsible for welcoming guests, registering them into the hotel's system, providing room keys, and processing payments during check-in. Similarly, during check-out, they handle settling bills, ensuring guest satisfaction, and facilitating a smooth departure process.
- Handle room reservations, both over the phone and in person, must ensure accuracy in booking details, manage room availability, and assist guests with any changes or modifications to their reservations.
- Providing exceptional customer service is a core aspect of the front desk role. Must respond promptly and courteously to guest inquiries, requests, and complaints.
- Assist on any tasks assign by superior.

**Requirements**:

- Fresh graduates are welcome to apply
- Have good communication in English, Bahasa Malaysia & Mandarin and interpersonal skills
- Excellent customer service skills and organizational skills
- Attention to detail

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM3,000.00 per month

Schedule:

- Rotational shift

Application Question(s):

- Where you stay & how you travel to work?
- Do you required to serve notice?
- Are you able to work on rotational shift?
- what is your expected salary?

**Education**:

- STM/STPM (preferred)


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