Customer Service Representative

5 months ago


Puchong, Malaysia TGIF PREMIUM Packaging Full time

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**; Requirements**:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.



  • Puchong, Malaysia KIOSKMEDIA (M) SDN.BHD Full time

    **Responsibilities** - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Manage large amounts of incoming phone calls - Resolve customer issues with company products - Answer other customer questions and offer them access to helpful resources - Direct questions to the right...


  • Puchong, Malaysia RECRUIT ME CONSULTANCY Full time

    As an Customer Service Representative. In this role, you will play a vital part in supporting our team and ensuring seamless operations. Your attention to detail, strong organizational abilities, and excellent communication skills will be key assets as you assist in various administrative tasks. Collaborate with our team, liaise with external partners, and...


  • Puchong, Malaysia RR Sdn Bhd Full time

    "Sales and smiles - where every chat is a win and every sale is a high-five moment! Join us and let's turn 'work' into 'fun' together. Because who said sales can't be a party?" As a Sales and Customer Service Representative, you'll play a vital role in promoting awareness and educating potential customers about our client's exceptional products and...


  • Puchong, Malaysia RR Sdn Bhd Full time

    "Sales and smiles - where every chat is a win and every sale is a high-five moment! Join us and let's turn 'work' into 'fun' together. Because who said sales can't be a party?" As a Sales and Customer Service Representative, you'll play a vital role in promoting awareness and educating potential customers about our client's exceptional products and...

  • Customer Service

    5 months ago


    Puchong, Malaysia Skin Renew International (M) Sdn Bhd Full time

    **CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...


  • Puchong, Malaysia Kuvings Malaysia Full time

    Provide excellent customer service by understanding the customer's needs and recommending products that best suit their needs. - Provide post-sales support, such as following up with the customer after delivery of the product and ensuring that customer queries and concerns are addressed and resolved. - Work with the sales team to provide product information...


  • Puchong, Malaysia SCANWELL LOGISTICS (MALAYSIA) SDN. BHD. Full time

    The Logistics Customer Service Representative will oversee all aspects relating to the international transportation of goods and the maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and core...


  • Puchong New Village, Malaysia Nala Groups Full time

    Job Title: Customer Service ConsultantCompany Background: Nala GroupsJob Summary: We are seeking a highly skilled and experienced Customer Service Consultant to join our team at Aesthetic Clinic. As a key member of our customer service team, you will be responsible for providing exceptional customer service, achieving monthly targets, and supporting sales...


  • Puchong, Malaysia SCANWELL LOGISTICS (MALAYSIA) SDN. BHD. Full time

    The Logistics Customer Service Representative will oversee all aspects relating to the international transportation of goods and the maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and core...


  • Puchong New Village, Malaysia Nala Groups Full time

    Job Title: Customer Service ConsultantCompany Background: Nala GroupsJob Summary: We are seeking a highly skilled and experienced Customer Service Consultant to join our team at Aesthetic Clinic. The ideal candidate will have a strong background in the beauty industry and excellent communication skills.Key Responsibilities:Provide exceptional customer...

  • Sales Representative

    4 months ago


    Puchong, Malaysia BANWAY MARKETING SDN BHD Full time

    Job Description / Position Overview: We are seeking a dynamic and customer-focused Sales Representative to join our team. The Sales Representative will play a pivotal role in driving sales and building strong relationships with our valued customers. This role involves understanding customer requirements, showcasing our products, delivering effective sales...


  • Puchong, Malaysia kf_lab industry (NX Dimension Sdn Bhd) Full time

    “Products are made in the factory, but brands are created in the mind”- Walter Landor. Are you a creative thinker with a passion for marketing? Do you thrive in fast-paced environments and have knack for crafting compelling marketing campaigns? If so, we want to hear from you! We are seeking a talented Marketing Representative who will play a key role...


  • Puchong, Malaysia AZAU (M) SDN BHD Full time

    **Job Description Summary** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to do warranty case process, modifications, QC test products and escalate complaints across a number of communication channels. **Essential Responsibilities** - Respond promptly to customer inquiries. Acknowledge and...


  • Puchong, Malaysia Jetpharma Sdn Bhd Full time

    Actively promote multiple range of medical/ OTC products to doctors, pharmacist, in the GP Clinics, Pharmacies and hospitals **Job Requirement**: Good communication skills in English and Bahasa Malaysia Pleasant personality and disposition Experience in sales would be an added advantage Able to start immediately Must possess a valid Malaysian Driver's...

  • Brand Representative

    5 months ago


    Puchong, Malaysia Limitless Corp. Full time

    We're Looking For: - Energetic, team-oriented players. - Individuals keen to learn our sales & marketing system. - Basic communication skills in Bahasa Malaysia and English. Your Role: - Engage in face-to-face sales and marketing. - Provide outstanding customer service. - Represent our clients with integrity and excellence. What We Offer: - Weekly...


  • Puchong, Malaysia Zealous Marketing Group (NX Dimension) Full time

    **Unleash Your Potential as a Campaign Representative at NX Dimension Sdn Bhd!** Are you ready to take your career to new heights? Join NX Dimension Sdn Bhd and step into a world of limitless possibilities. **Your Journey with Us**: Dive into an enriching environment where diverse talents converge, creating a tapestry of innovation and collaboration. At NX...


  • Puchong, Malaysia NX Dimension Sdn Bhd Full time

    Have you ever heard the saying, Practice Makes Perfect? It might sounded a bit cliché and we have heard it million times all over again. But, that's the truth of it. Repetition is the mother of success and by repeating and practicing it helps us to be good in any area that we want to. Same goes as becoming a Leader. Leading and managing people or a team...


  • Puchong, Malaysia NX Dimension Sdn Bhd Full time

    Join Our Team as a Face-to-Face Sales Professional! Are you a dynamic, personable individual with a passion for building genuine connections? We are seeking a dedicated Face-to-Face Sales Person to join our team and bring the power of personal interactions to our sales strategy. As a Face-to-Face Sales Person, you will: - Engage with potential clients...


  • Puchong, Malaysia RedRadar International (Recruitment Agency) Full time

    1. Conduct market research to identify selling possibilities and evaluate customer needs. 2. Actively seek out new sales opportunities through cold calling, networking, and social media. 3. Setup meetings with potential clients and listen to their wishes and concerns. 4. Prepare and deliver appropriate presentations on products and services. 5. Create...


  • Puchong, Malaysia NX Dimension Sdn. Bhd Full time

    At NX Dimension, believe that personalized customer engagement is an art, a magical journey where understanding products and services becomes an exciting adventure. We are a group of passionate individuals who possess the rare combination of high energy & excellent communication skills. In order to fulfill our clients demands, we use these creative abilities...