Mys Ctsm Kl Fraud

4 days ago


Kuala Lumpur, Malaysia Citi Full time

The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting our client’s account and identity.

**Responsibilities**:

- Perform complex fraud investigations with mínimal supervision
- Respond to complex customer requests that may not be covered by established procedures
- Identify potential fraud, by assessing the validity and applicability of previous/similar experiences and evaluating options in unique situations
- Resolve highly complex issues directly with client, or third parties
- Drive organizational change through innovation and process improvement, eliminating friction points for team
- Monitor process workflow, quality, and recommend new options to enhance productivity as required

**Qualifications**:

- 2-4 years relevant experience
- 1-2 years in a related role
- Ability to process both inbound and outbound client calls
- High attention to detail with the ability to interpret data and organize information
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated ability to remain unbiased in a diverse working environment

**Education**:

- High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Operations - Services
- **Job Family**:
Fraud Operations
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting


  • Fraud Analyst

    6 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ascendion Full time

    Ascendion Federal Territory of Kuala Lumpur, MalaysiaPowering the Intelligence of Tomorrow | Building the AI Teams of the FutureLocation: CTSM KLShift: Work in rotating shifts to provide 24x7 coverageJob Purpose:Review and analyze suspicious transactions, detect fraud patterns, and minimize fraud losses while ensuring excellent customer service.Key...

  • MYS CTSM

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full time

    MYS CTSM - Custody Operations Asset Servicing Senior Supervisor (Hybrid)Apply locations Kuala Lumpur Selangor Malaysia posted on Posted Yesterday job requisition id 23643834Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a...


  • Kuala Lumpur, Malaysia Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...


  • Kuala Lumpur, Malaysia Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...

  • MYS CTSM KL

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full time

    Business OverviewCiti's Asia Business serves two of the fastest growing cities, Singapore and Hong Kong through our Consumer, IPB and Private Bank Business. Asia Wealth business offers a diversified range of products ranging from insurance products to complex wealth management products, including FX Products to in excess of 115M customers, with US$260B in...


  • Kuala Lumpur, Malaysia Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

  • Mys Ctsm Kl

    3 weeks ago


    Kuala Lumpur, Malaysia Citi Full time

    The Fund Accounting Intermediate Analyst is an intermediate level position responsible for participating in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution...

  • MYS CTSM

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Citi Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...


  • Kuala Lumpur, Malaysia Citi Full time

    **Role: AML Quality Assurance Subject Matter Expert / Analyst** **Business Unit: AML Monitoring and Investigations / Quality Assurance** The Quality Assurance team acts as a trusted body with a commitment to quality and process improvements, having an ultimate objective to identify areas of improvement and opportunities in the method in which the...

  • Mys Ctsm Kl

    5 days ago


    Kuala Lumpur, Malaysia Citi Full time

    The Fund Accounting Intermediate Analyst is an intermediate level position responsible for participating in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution...

  • Mys Ctsm Kl

    4 weeks ago


    Kuala Lumpur, Malaysia Citi Full time

    The Securities & Derivatives Analyst 2 is an intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to facilitate the clearance, settlement and investigation of client securities and...

  • Mys Ctsm Kl

    3 weeks ago


    Kuala Lumpur, Malaysia Citi Full time

    **Responsibilities**: - Processes client’s requests related to system set up including signatories’ updates and documentation lodgment. - Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes. - Provides response to client and internal inquiries. - Prepares...

  • Mys Ctsm Kl

    2 weeks ago


    Kuala Lumpur, Malaysia Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...


  • Kuala Lumpur, Malaysia Citi Full time

    The Fund Accounting Analyst is an intermediate level position responsible for participating in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated...

  • Mys Ctsm Kl

    2 weeks ago


    Kuala Lumpur, Malaysia Citi Full time

    **Description**: The AML Independent Validation (IV) provides assurance that the Bank's AML tools are well controlled and fit for purpose. IV operates independently of the tools’ development departments to ensure the objectivity of the validation process. This is a position for persons who have learned quantitative methods and programming language (SQL,...

  • My Ctsm Kl

    7 days ago


    Kuala Lumpur, Malaysia Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...

  • Mys Ctsm Kl

    6 days ago


    Kuala Lumpur, Malaysia Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...

  • Mys Ctsm Kl

    4 days ago


    Kuala Lumpur, Malaysia Citi Full time

    The Compliance Anti-Money Laundering (AML) Risk Management Group Manager is a senior level position responsible for executing internal procedures to prevent money laundering and assist in all matters concerning financial crimes in coordination with the broader AML team. The overall objective is to utilize in-depth specialty knowledge to identify...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan AN Asia Sdn Bhd Full time

    ・ Develop growth plans for publishers accounts ・ Develop recruitment strategy and execution ・ Prepare end of the month publisher performance report, analysis and presentation ・ Prepare proposal for prioritised publishers determined by team manager ・ Give publisher performance update in a timely manner and respond to inter-team requests ・...


  • Kuala Lumpur, Malaysia Citi Full time

    **Responsibilities**: - This role will manage reconciling and processing positions related to Corporate Action events - These activities include revisions of communications, notifications and facilitating postings for Corporate Action or Proxy events - Supports a range of products/ services and projects in accordance with established systems and procedures,...