Customer Service
2 weeks ago
Maintain a thorough understanding of our products/services to provide accurate information to customers.
- Handle customer complaints and resolve issues effectively, ensuring a high level of customer satisfaction.
- Build and nurture long-lasting relationships with clients to encourage repeat business and referrals.
- Collaborate with internal teams to ensure seamless order processing, delivery, and after-sales support.
- Gather customer feedback and insights to contribute to product/service enhancements and improvements.
- Identify and pursue new sales opportunities to achieve and exceed assigned targets.
- Conduct market research to identify potential customers and market trends
- Develop and maintain a strong pipeline of leads through cold calling, networking, and other effective strategies.
- Present and demonstrate our products/services to potential clients both in person and virtually.
- Prepare and deliver persuasive sales presentations and proposals.
- Negotiate contracts and close deals to meet or exceed revenue goals.
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM2,500.00 per month
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Administrative: 1 year (preferred)
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