Tech Support Intern

6 months ago


Bukit Jalil, Malaysia CIEF worldwide Sdn. Bhd. Full time

We are seeking a highly motivated and enthusiastic IT Intern to join our dynamic Information Technology team. As an IT Intern, you will have the opportunity to gain hands-on experience in various aspects of IT operations, support, and project management. This internship offers a valuable opportunity to learn, contribute, and grow within a fast-paced and collaborative environment.

**Key Responsibilities**:

- Assist with the installation, configuration, and maintenance of hardware and software systems.
- Troubleshoot hardware, software, and network issues to identify and resolve technical problems.
- Assist in maintaining network infrastructure, including routers, switches, and wireless access points.
- Collaborate with IT team members on system upgrades, patches, and security enhancements.
- Help manage user accounts, permissions, and access controls across various systems.
- Contribute to the documentation of IT processes, procedures, and troubleshooting guides.
- Participate in IT projects, including software deployments, system migrations, and upgrades.
- Monitor and respond to system alerts and notifications to ensure optimal performance.

**Qualifications**:

- Currently pursuing a degree in Information Technology, Computer Science, or a related field.
- Strong problem-solving skills with the ability to analyze and diagnose technical issues.
- Excellent communication skills, both written and verbal.
- Demonstrated ability to work independently and collaboratively in a team environment.
- Eagerness to learn and adapt to new technologies and tools.
- Experience with programming languages or scripting (e.g., Python, PowerShell) is beneficial.

**Job Type**: Internship
Contract length: 4 months

**Salary**: RM500.00 - RM800.00 per month


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