Fresh Graduate

2 weeks ago


Air Itam, Malaysia Agensi Pekerjaan Zenith Services Sdn Bhd Full time

Position: Customer Associate

Degree holder

Able to speak, read & write in Chinese, as support China /Taiwan

Good working attitude

Strong phone presence and experience dialing dozens of calls per day

Good verbal and written communications skills

Strong listening and presentation skills

Ability to multi-task, prioritize and manage time effectively

Preferable with inside sales experience

Added advantages with additional language capability: Korean, Japanese etc.

**Responsibilities**:
Contact customer according to the prospect list

Maintain and expand the database of prospects contact through web search

Close loop with customers on renewal agreement

Understand customer needs and requirements

Communicate any problems, concerns or questions to supervisory staff

Refer customer complaints to supervisor for quality control

Provide quotation to customer upon customer request

Obtain customer information

Record customer feedback including reaction to the service offered

**Job Type**: Contract
Contract length: 24 months

Pay: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Free parking
- Health insurance

Schedule:

- Fixed shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Retention bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- Mandarin (required)
- Bahasa (required)

Expected Start Date: 05/27/2024



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