![Agensi Pekerjaan Zenith Services Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Fresh Graduate
2 weeks ago
Position: Customer Associate
Degree holder
Able to speak, read & write in Chinese, as support China /Taiwan
Good working attitude
Strong phone presence and experience dialing dozens of calls per day
Good verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritize and manage time effectively
Preferable with inside sales experience
Added advantages with additional language capability: Korean, Japanese etc.
**Responsibilities**:
Contact customer according to the prospect list
Maintain and expand the database of prospects contact through web search
Close loop with customers on renewal agreement
Understand customer needs and requirements
Communicate any problems, concerns or questions to supervisory staff
Refer customer complaints to supervisor for quality control
Provide quotation to customer upon customer request
Obtain customer information
Record customer feedback including reaction to the service offered
**Job Type**: Contract
Contract length: 24 months
Pay: RM3,000.00 - RM3,500.00 per month
**Benefits**:
- Free parking
- Health insurance
Schedule:
- Fixed shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Retention bonus
**Education**:
- Bachelor's (preferred)
**Language**:
- Mandarin (required)
- Bahasa (required)
Expected Start Date: 05/27/2024
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