Credit Recovery Officer
4 weeks ago
**Responsibilities**:
- Perform outbound call to notify customers of accounts with outstanding and overdue payment.
- Negotiate with customers to make repayment arrangement.
- Explain and clarify with customers on payment issues.
- Ensure the accounts are follow up completely and in timely manner.
- Responsible for keeping records of collection and status of accounts.
- To achieve monthly collection target set by the company.
- Develop and maintain documentation for all collection strategies, including procedures, policies and guidelines.
**Job Requirements**
- Good communication skills
- Good negotiation skills
- Proficiency with computer
- Experience in credit recovery will be an added advantage
- Fresh graduates are encouraged to apply, training will be provided
- Able to work independently with mínimal supervision
- Salary will be based on years of experience
- Full-time position(s) available
In addition to the base salary, a competitive commission payout will be offered based on performance.
Pay: RM1,900.00 - RM2,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
- Tips
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