![Wipro limited](https://media.trabajo.org/img/noimg.jpg)
Quality Assurance Specialist Bilingual
3 days ago
**JOB DESCRIPTION**:
- Meet the Minimum Skills Requirements as a monitor.
- Assess the quality and accuracy of the calls monitored, including financial and compliance accuracy.
- Provide feedback to the Analysts.
- Provide feedback to the Trainers (as appropriate)
- Implement process / analyst corrective action as required.
- Generate the accuracy scores and send the report to all concerned.
- Maintain ‘program quality’ related client interactions.
- Good product knowledge supported with excellent communications & presentation skills.
- Basic understanding of MS Office tools (Word, PowerPoint, Excel)
**REQUIREMENTS**:
- Diploma or a Bachelor’s degree in any discipline.
- At least, 2 years industry experience in Quality Assurance.
- Native Language skills of C1 and above.
English language skill of B1 and above CEFR equivalent.
- Prior Product Specialist experience preferred.
- Experience with implementation of corrective action programs.
- Knowledge of tools, concepts, and methodologies of QA.
**Work hours**:
- Hybrid : Mon = 10am to 7pm and Tues to Fri = 9am to 6pm
**Work Location**:
- Kuala Lumpur (Accessible via Public Transport LRT/KTM)
Pay: RM4,000.00 - RM5,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Quality Assurance: 2 years (required)
**Language**:
- English (preferred)
- Mandarin (required)
-
Quality Assurance Specialist Bilingual
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wipro limited Full timeJOB DESCRIPTION: Meet the Minimum Skills Requirements as a monitor. Assess the quality and accuracy of the calls monitored, including financial and compliance accuracy. Provide feedback to the Analysts. Provide feedback to the Trainers (as appropriate) Implement process / analyst corrective action as required. Generate the accuracy scores and send the report...
-
Quality Assurance Specialist
4 weeks ago
Kuala Lumpur, Malaysia G2G Full time**Job Scope** We are seeking a detail-oriented quality assurance specialist to be in charge developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions. This role will work closely with various departments to perform and validate test cases based on...
-
Quality assurance
3 days ago
Kuala Lumpur, Malaysia Time'S Group Full timeQuality Assurance / Quality Control Specialist Quality Assurance & Control (Manufacturing, Transport & Logistics) Ensure compliance with quality assurance and quality control policies and procedures at the construction site. Conduct regular inspections and audits to verify adherence to project specifications and standards. Identify and resolve any quality...
-
Quality assurance
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Time'S Group Full timeQuality Assurance / Quality Control Specialist Quality Assurance & Control (Manufacturing, Transport & Logistics) Ensure compliance with quality assurance and quality control policies and procedures at the construction site. Conduct regular inspections and audits to verify adherence to project specifications and standards. Identify and resolve any quality...
-
Quality Assurance
2 months ago
Kuala Lumpur, Malaysia CELL BIOPEUTICS RESOURCES SDN BHD Full timeAssists and supports the organization with initial compliance monitoring of conformance to established quality assurance processes and standards for manufacturing and production of cell therapy products. Performs evaluation of internal controls, communications, risk assessments and maintenance of documentation as related to compliance with internal and...
-
Quality Assurance Specialist
1 week ago
Kuala Lumpur, Malaysia Allianz Malaysia Full time30663 | Customer Services & Claims | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** **Key Responsibilities** - Provides actionable data and feedback to Customer Service Associates/Team Leads and managers. - Accompany evaluations with meaningful and constructive feedback identify potential corrective or prevention...
-
Quality Assurance Specialist
4 weeks ago
Kuala Lumpur, Malaysia Sqkii Full time**Want to look at games that give out free money?** - We’ve got an opening._ Sqkii is known for our flagship #HuntTheMouse campaign that gives away cold, hard cash to players who find hidden coins. If you’ve seen Singaporeans squatting in random spots, walking around with metal detectors, or sticking their heads under tablesyou’ve probably seen one of...
-
Quality Assurance Specialist
20 hours ago
Kuala Lumpur, Malaysia Sqkii Full time**Want to look at games that give out free money?** - We’ve got an opening._ Sqkii is known for our flagship #HuntTheMouse campaign that gives away cold, hard cash to players who find hidden coins. If you’ve seen Singaporeans squatting in random spots, walking around with metal detectors, or sticking their heads under tablesyou’ve probably seen one of...
-
Quality Assurance Specialist
3 weeks ago
Kuala Lumpur, Malaysia Canaan Communication & Technologies Sdn Bhd Full time**Quality Assurance**: - Develop and maintain quality assurance metrics and reporting systems. - Identify areas for improvement and recommend corrective actions to enhance service quality. - Collaborate with management to develop and implement quality improvement initiatives. - Facilitate one-on-one coaching sessions to address specific performance issues...
-
Quality Assurance Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Malaysia Full time30663 | Customer Services & Claims | Professional | Non-Executive | Allianz Malaysia | Full-Time | PermanentJob SummaryKey Responsibilities Provides actionable data and feedback to Customer Service Associates/Team Leads and managers. Accompany evaluations with meaningful and constructive feedback identify potential corrective or prevention actions to improve...
-
E-commerce Quality Assurance Specialist
3 weeks ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Position : E-Commerce Quality Assurance Specialist** **Tenure : 1 year Contract ( Renewable basis)** **Working Hour : Standard** **Working Location : Kuala Lumpur** **Salary : up to RM 4800** - To check for accuracy and proofread content to ensure artworks produced are according to client’s brand standards and guidelines. - Perform quality check...
-
Partner Enablement
6 days ago
Kuala Lumpur, Malaysia TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...
-
Quality Assurance Specialist
3 months ago
Kuala Lumpur, Malaysia Glints Full time**Responsibilities**: - Review and assess diverse media content for quality and adherence to guidelines. - Identify and document issues in video, audio, and graphics, ensuring compliance with standards. - Conduct systematic testing to detect and report bugs, glitches, and deviations from quality parameters. - Ensure media content complies with industry...
-
Quality Assurance Specialist
2 months ago
Kuala Lumpur, Malaysia Primitive Technology Sdn Bhd Full time**Overview** We are looking for a detail-oriented and experienced Quality Assurance (QA) Specialist to join our team. As a QA Specialist, you will be responsible for ensuring the quality and functionality of our software products by conducting thorough testing, identifying and resolving issues. Your role is crucial in delivering high-quality, reliable, and...
-
Quality Assurance Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Primitive Technology Sdn Bhd Full timeOverviewWe are looking for a detail-oriented and experienced Quality Assurance (QA) Specialist to join our team. As a QA Specialist, you will be responsible for ensuring the quality and functionality of our software products by conducting thorough testing, identifying and resolving issues. Your role is crucial in delivering high-quality, reliable, and...
-
Quality Assurance Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Canaan Communication & Technologies Sdn Bhd Full timeQuality Assurance: Develop and maintain quality assurance metrics and reporting systems. Identify areas for improvement and recommend corrective actions to enhance service quality. Collaborate with management to develop and implement quality improvement initiatives. Facilitate oneonone coaching sessions to address specific performance issues and reinforce...
-
Quality Assurance
3 weeks ago
Kuala Lumpur, Malaysia Prestige Management Services Consultant Sdn Bhd Full time**Responsibilities**: - Ensure compliance with quality assurance and quality control policies and procedures at the construction site. - Conduct regular inspections and audits to verify adherence to project specifications and standards. - Identify and resolve any quality issues, ensuring corrective actions are implemented. - Prepare and maintain QA/QC...
-
Quality Assurance Intern
2 weeks ago
Kuala Lumpur, Malaysia Tune Protect Full timeThe Core Job: - Conduct regular inspections and sampling of processes and document inspection results. - Compile the inspection results and identify any deviations or non-conformances. - Participate in brainstorming sessions to develop corrective actions and preventive measures to address identified gaps. - Ensure and keep track of the implementation of...
-
Quality Assurance Specialist
2 weeks ago
Kuala Lumpur, Malaysia Copywriter Full time**Your role at Exness**: You will be responsible for all types of training and quality assurance within the company, as well as participation in process improvements that support continuous improvement in the organization. Quality assurance includes monitoring and analyzing the interactions between support and clients to ensure customer support team members...
-
Quality Assurance
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recruit Express Full timePrincipal FunctionAs a Quality Assurance (QA) and Regulatory Affairs (RA) Executive, you will play a key role in ensuring compliance with relevant regulatory requirements and maintaining the highest standards of quality across our organization. You will collaborate closely with cross-functional teams to implement and maintain quality management systems and...