Quality Assurance Specialist

7 months ago


Kuala Lumpur, Malaysia G2G Full time

**Job Scope**

We are seeking a detail-oriented quality assurance specialist to be in charge developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions. This role will work closely with various departments to perform and validate test cases based on quality requirements, and recommend changes to predetermined quality guidelines. To be successful as a quality assurance specialist you should demonstrate strong attention to detail and have analytical and problem
- solving abilities. You must be able to implement the highest quality assurance standards and provide accurate and comprehensive feedback to the teams. sThis position is based in the G2G Kuala Lumpur office.

**Responsibilities**
- Develop and execute test plans to ensure that all objectives are met
- Implement and monitor test scripts (automated when possible) to assess functionality, reliability, performance, and quality of the service or product
- Log the bugs story into the defect tracking system
- Identifying and resolving workflow and production issues
- Ensure that user expectations are met during the testing process
- Preparing and implementing quality assurance policies and procedures
- Performing routine inspections and quality tests
- Investigate customer complaints and product issues
- Documenting quality assurance activities and creating audit reports
- Addressing and discussing issues and proposed solutions with UI / UX and Tech Teams
- Making recommendations for improvement

**Requirements**:

- A bachelor's degree in computer science, information systems or a related field
- At least 2 Year(s) of working experience in the related field is required for this position
- Experience in quality inspection, auditing, and testing
- Working knowledge of tools, methods, and concepts of quality assurance
- Familiar with Single Page Application(SPA) with Web-services APIs
- Excellent communication skills, both written and verbal
- Strong analytical and problem-solving skills
- Strong attention to detail



  • Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    OverviewKrisvconsulting Services Pte Ltd is seeking a seasoned Senior Quality Assurance Specialist or Quality Engineering Lead to drive quality excellence in our software development process. The ideal candidate will possess a strong background in software testing, validation, and release management.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    Hunters International Sdn Bhd seeks a diligent Quality Assurance Specialist to join our team.We offer an attractive salary of RM 5,000 - RM 6,000 per month based on your experience and qualifications.Job Responsibilities:We are looking for a detail-oriented individual who can perform thorough testing cycles and verify the delivered functionality to ensure...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    At Hunters International Sdn Bhd, we are seeking a highly skilled Senior Quality Assurance Specialist to join our team. Job Description:Company OverviewWe are a reputable organization committed to providing exceptional services in the industry. Our company values include integrity, professionalism, and customer satisfaction.Job SummaryThis role is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    We are seeking a seasoned Senior Quality Assurance Specialist to join our team at Hunters International Sdn Bhd in Malaysia. This is an exciting opportunity to work with a leading international recruitment agency and contribute to the growth and success of our organization.About the RoleThe Senior Quality Assurance Specialist will be responsible for ensuring...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    At Hunters International Sdn Bhd, we are seeking a Software Quality Assurance Specialist to ensure the highest quality of our payment solutions.Key Responsibilities:Perform thorough test cycles to verify delivered functionality and uphold the quality of our services.Participate in requirements studies for system enhancements and rollout activities.Support...


  • Kuala Lumpur, Malaysia Wipro limited Full time

    **JOB DESCRIPTION**: - Meet the Minimum Skills Requirements as a monitor. - Assess the quality and accuracy of the calls monitored, including financial and compliance accuracy. - Provide feedback to the Analysts. - Provide feedback to the Trainers (as appropriate) - Implement process / analyst corrective action as required. - Generate the accuracy scores...


  • Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position : E-Commerce Quality Assurance Specialist** **Tenure : 1 year Contract ( Renewable basis)** **Working Hour : Standard** **Working Location : Kuala Lumpur** **Salary : up to RM 4800** - To check for accuracy and proofread content to ensure artworks produced are according to client’s brand standards and guidelines. - Perform quality check...


  • Kuala Lumpur, Malaysia Glints Full time

    **Responsibilities**: - Review and assess diverse media content for quality and adherence to guidelines. - Identify and document issues in video, audio, and graphics, ensuring compliance with standards. - Conduct systematic testing to detect and report bugs, glitches, and deviations from quality parameters. - Ensure media content complies with industry...


  • Kuala Lumpur, Malaysia Primitive Technology Sdn Bhd Full time

    **Overview** We are looking for a detail-oriented and experienced Quality Assurance (QA) Specialist to join our team. As a QA Specialist, you will be responsible for ensuring the quality and functionality of our software products by conducting thorough testing, identifying and resolving issues. Your role is crucial in delivering high-quality, reliable, and...

  • Quality Assurance

    6 months ago


    Kuala Lumpur, Malaysia Prestige Management Services Consultant Sdn Bhd Full time

    **Responsibilities**: - Ensure compliance with quality assurance and quality control policies and procedures at the construction site. - Conduct regular inspections and audits to verify adherence to project specifications and standards. - Identify and resolve any quality issues, ensuring corrective actions are implemented. - Prepare and maintain QA/QC...


  • Kuala Lumpur, Malaysia Tune Protect Full time

    The Core Job: - Conduct regular inspections and sampling of processes and document inspection results. - Compile the inspection results and identify any deviations or non-conformances. - Participate in brainstorming sessions to develop corrective actions and preventive measures to address identified gaps. - Ensure and keep track of the implementation of...

  • Quality Assurance

    3 months ago


    Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time

    **Requirements** - Proven experience in quality assurance within a call center or customer service environment is required, with a focus on both voice and non-voice channels - Strong understanding of call center operations, customer service best practices, and multi-channel support dynamics. - University education or diploma, preferably in a related...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Manager, Quality Assurance **Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service...


  • Kuala Lumpur, Malaysia Klook Full time

    Kuala Lumpur Full Time About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked...


  • Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service Quality Assurance (SQA) Planning and Management:...


  • Kuala Lumpur, Malaysia TENBEX ENGINEERING SDN BHD Full time

    **Company Description** Tenbex Engineering Sdn. Bhd. (TESB) is an engineering company established in 2004 and based in WP. Kuala Lumpur. TESB operates in West and East Malaysia and serves as a licensed service contractor/vendor for oil companies such as PETRONAS, MURPHY, REPSOL, SHELL, and EXXON MOBIL. With a team of experienced personnel from various Oil &...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Quality Assurance Manager **If you are looking to excel and make a difference, take a closer look at us...** The Quality Assurance Manager who will be reporting to the Head of Process & Governance, under the Group Technology Division, is responsible to conduct independent assessment in the identified IT process area and recommend solutions with a goal to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Krisvconsulting Services Pte Ltd Full time

    Job DescriptionWe are seeking a highly skilled Quality Assurance Specialist - Agile Tester to join our team at Krisvconsulting Services Pte Ltd.About the RoleThe successful candidate will be responsible for designing and implementing comprehensive test plans, executing testing activities, and ensuring the quality of web applications. They will also work...


  • Kuala Lumpur, Malaysia WPP Success Sdn Bhd Full time

    **Role Summary**: **Key Responsibilities**: - Conduct evaluations of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide constructive...


  • Kuala Lumpur, Malaysia D2S Resources Sdn Bhd Full time

    Position Vacant : Quality Assurance Executive Location : Bukit Damansara, KL Company : D2S Resources Sdn Bhd Experience : 3 years **QUALIFICATIONS / EXPERIENCE** - 3 years of working experience in Life Insurance industry - QA experience preferred. - Any automation testing certification is an added advantage - Tertiary qualification, preferred -...