Service Specialist
3 weeks ago
**Service Specialist**
- Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage customer expectations regarding service delivery.
- Interpreting and relaying customer concerns and feedback to the technical team for further diagnosis.
- To work closely with the customers on the cost of repairs and update the customers on the status of their car repairs.
- To place the order with the Parts Department and inform customers upon arrival of parts.
**Qualifications**:
- Minimum 3 Year(s) experience in Aftersales Advisory function (preferably from luxury makes).
- Excellent communication and interpersonal skills and is able to interact with people at all levels.
- Possess excellent sales, technical and product knowledge.
**Job Types**: Full-time, Permanent
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
-
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