Customer Service Officer
4 weeks ago
Ability to work over-time, preferably possess own vehicles
Job Descriptions:
The position of Malaysia Customer Service Officer includes the following responsibilities:
- Works efficiently and enthusiastically on assignments and goal attainment.
- Attend and actively participate in Management Meetings for the customer service group.
- Takes responsibility for assigned tasks and completing them as expected.
- Monitor customers' order progress on daily basis.
- Follow up with customer on the order assign.
- Follow up on daily order.
- Handling walk-in customer queries.
- In charge of attending phone calls
- Neat documentation
- Prepare reports
Education: SPM/STPM/Diploma. Welcoming fresh graduates. No experience needed.
**Salary**: RM1,800.00 /month
**Salary**: RM1,800.00 - RM2,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Seberang Perai: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- English (preferred)
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