Admin Customer Service Executive
8 months ago
**Responsibilities**:
- To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services.
- Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet.
- Responsible for daily operational tasks for the Company to ensure smooth running of daily operation.
- To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt resolution
- Striving to achieve and maintain overall performance adhering to SLA.
- To undertake any ad-hoc assignments as and when required.
**Requirements**:
- Fresh graduates are welcome to apply.
- Organized, strong communication and excellent time management skills
- High level of conceptual, analytical and problem solving skills
- Positive attitude, self-motivated and customer service orientation.
- Applicants must be willing to work in Ipoh, Perak.
**Benefits**:
- KPI Rewards
- Employee Shares Option Scheme (ESOS)
- EPF, SOCSO & EIS
- Overtime Claim
- Annual Leave/ Medical Leave/ Wedding Leave,etc
- Medical Claim
- Staff Purchase Scheme
- Product Training: Apple/ Intel/ Microsoft/ APC, etc
- Oversea Trip: Asia, America, Australia, Europe
- Salary Review
- Twice per year
**Benefits**:
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Supplemental pay types:
- Overtime pay
- Yearly bonus
**Language**:
- Mandarin (preferred)
- English (preferred)
- Bahasa Malaysia (preferred)
-
Customer Servicer Admin
6 months ago
Ipoh, Malaysia GENESIS MILLENIUM FALCON SDN BHD Full time**Genesis Service Center (Mobile Service Center)** Hiring -Customer Service cum Admin (Minimum 2 year experience in Service Center) Location: No 8A, Jalan Medan Ipoh 1D,Taman Ipoh Timur, 31400 Ipoh, Perak Working Hour - 10am to 7pm (Monday to Friday) Off Day -Saturday, Sunday & Public Holiday **Job Responsibilities (Multi-Task)** - Responsible for...
-
Admin Customer Service Executive
7 months ago
Ipoh, Malaysia SNS Network (M) Sdn Bhd Full time**Responsibilities**: - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet. - Responsible for daily operational tasks for...
-
Customer Service Representative
7 months ago
Ipoh, Malaysia FALCON FIELD & PARTNERS SDN BHD Full time**Job Requirements**: - The ability to communicate in other dialects is an advantage - Possess strong communication and negotiation skills - Comfortable speaking with customers - Responsible to follow up with debtors on payment - To attend incoming/outgoing calls - Excellent in Microsoft Office - Excel & Word - Prepare letters of demand for non payment -...
-
Account Admin Executive
7 months ago
Ipoh, Malaysia IP Printing (M) Sdn Bhd Full timeHiring Position: ADMIN EXECUTIVE - WHO WE ARE Every little success shall be backed by a little ambition at the beginning. IP Printing is the brainchild of Steven. Believing that printing would be an aid for communication, Steven started the business by providing offset printing services in 2006, and following the pace of printing demands by adding inkjet and...
-
Admin Executive
7 months ago
Ipoh, Malaysia Yew Lee Pacific Manufacturer Sdn Bhd Full timeThe responsibilities of the Admin Exe Supervisor is to oversee the work of clerical staff and to be able to coordinate all the various administrative tasks necessary to keep the company running. Admin Exe Supervisor is to make sure the quality of the work administrative employees deliver meets the expected standards. Analyzing the workers' performance and...
-
Customer Success Associate
7 months ago
Ipoh, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time_**VERY URGENT!**_ **Key Responsibilities**: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize customer retention and renewals. Analyze and understand customer health metrics and implement proactive measures to...
-
Customer Service
7 months ago
Ipoh, Malaysia SIMANA NETWORK SDN BHD Full time**IMMEDIATE STARTER!!** We are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **BENEFITS: - ** - On the job training...
-
Customer Service Executive, Ipoh Branch
7 months ago
Ipoh, Malaysia Allianz Full timeCustomer Service Executive, Ipoh Branch 44290 | Operations | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** **Key Responsibilities** - Face-to-face customer service to Life and General insurance policyholders - Complaint handling and escalation - Premium collections, reconciliation and banking - Decentralization of...
-
Customer Service
1 week ago
Ipoh, Malaysia SIMANA NETWORK SDN BHD Full timeSimana Network is established in 2000, we are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **RESPONSIBILITIES: -** - Carry...
-
Customer Service Executive
5 hours ago
Ipoh, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us Sales & Service - Providing superior service to branch customers and cross selling of bank products as applicable - Required to carry clear sales targets for specific products - Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement -...
-
Customer Service Executive
6 days ago
Ipoh, Malaysia RTS LIFE SDN BHD Full timeClient relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. RTS Life Sdn Bhd is a one stop...
-
Admin Executive
7 months ago
Ipoh, Malaysia Techsap ASP Sdn Bhd Full time**Position Summary**: **Key Accountabilities**: **Account Engagement** - Conduct relationship management with assigned marketer’s agents in conjunction with marketer as additional point of contact and to provide support to agents. - Maintains accounting controls by preparing and recommending policies and procedures. - Reconciles financial discrepancies by...
-
Customer Service Executive, Ipoh Branch
7 months ago
Ipoh, Malaysia Allianz Malaysia Full time44290 | Operations | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** **Key Responsibilities** - Face-to-face customer service to Life and General insurance policyholders - Complaint handling and escalation - Premium collections, reconciliation and banking - Decentralization of policy servicing - Attending to...
-
Customer Service Executive
7 months ago
Ipoh, Malaysia Dimerco Express Malaysia Sdn Bhd Full time**JOB PURPOSE** To improve service level, attempt to build stronger relationship with the customers and provide higher customer satisfaction at all levels. **JOB DESCRIPTIONS** - To handle costing and billing for shipments - Prepare e-payments and/or yellow vouchers for payments to the shipping liners/co-loaders for D/O collection - Resolve customers’...
-
Admin Executive
7 months ago
Ipoh, Malaysia AGENSI PEKERJAAN D'WIN (M) SDN BHD Full timeUrgent Hired Admin Executive total 3 post: - Handling payroll job ( local and foreigner) - Computer literate (Ms. Word,Excel, Power point) - Need to know Chinese, Malay, English - able to work independently - Age between 20 - 45 - 负责出粮给本地及外劳 - 负责行政工作包括申请外劳,外劳宿舍执照 - 需通晓中,英,巫语 -...
-
Digital Marketing Exec Admin
7 months ago
Ipoh, Malaysia Caliphtrade Enterprise Full timePosition : DIGITAL MARKETING EXECUTIVE cum ADMIN Lokasi : Bandar Universiti, Seri Iskandar, Perak - Minimum diploma dalam bidang berkaitan adalah diutamakan - Kemahiran penggunaan komputer yang sangat baik - Pengalaman/Pengetahuan dalam pemasaran digital dan pengurusan e-dagang (Plus point✔) - Pengalaman customer service/admin (Plus point✔ ) - Boleh...
-
Customer Service Clerk
2 days ago
Ipoh, Malaysia DKSH Malaysia Sdn Bhd Full time**ob summary**: - Provide 'in-office' after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines **Job responsibilities**: - Daily orders processing - Manage POD - To assist operation team for inbound/outbound - To assist operation team to carry out monthly cycle count -...
-
Front Desk Customer Experience
6 months ago
Ipoh, Malaysia CXL Executive Sdn Bhd Full time**Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Ipoh** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 5.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen about Digital...
-
Admin Receptionist
7 months ago
Ipoh, Malaysia ViQ Apparel Sdn Bhd Full time**Responsibilities: - ** **Admin tasks: - ** - To be in-charge of **POS** on data key-in, monitoring, analysis, reporting, and etc. - To assist in general administrative tasks such as scheduling appointments, organizing meetings, and handling correspondence. - To handle and ensure sufficient office supplies, facilities. - To maintain proper filing system...
-
Customer Service
2 days ago
Ipoh, Malaysia AG Engineering Works (M) Sdn. Bhd. Full timeCustomer Service is responsible to generate quotations, follow up with customers, posses critical thinking, able to work independently, deliver result, visit customers face to face, ensure customers satisfaction, communicate among accounts dept, purchasing dept, store dept and technical dept. sWe are a team of professional who provide solutions to factories...