Cafe/area Assistant Supervisor

5 months ago


Sibu, Malaysia Little Hong Kong Full time

**Team Support**
- Assist the Supervisor in leading and supervising a team of staff, providing support to ensure effective and efficient operations.
- Foster a positive and collaborative work environment, encouraging teamwork and professional development.

**Operational Assistance**
- Support daily activities, ensuring compliance with company standards and procedures.
- Assist in managing inventory, order supplies, and maintain optimal stock levels.

**Customer Service**
- Contribute to maintaining a high level of customer satisfaction by upholding excellent service standards.
- Address customer inquiries, concerns, and feedback in collaboration with the Supervisor.

**Training and Development**
- Assist in training new staff members and provide ongoing guidance to enhance their skills and knowledge.
- Collaborate with the Supervisor in conducting regular performance evaluations and providing constructive feedback.

**Quality Control**
- Contribute to maintaining quality control measures related to product presentation, service, and cleanliness.
- Ensure compliance with health and safety regulations and hygiene standards.

**Communication**
- Maintain open communication with staff, conveying information from the Supervisor and management.
- Collaborate with other team members to ensure effective coordination.

**Problem-Solving**
- Identify and assist in addressing operational challenges promptly, working towards solutions to improve efficiency and customer satisfaction.

**Sales Support**
- Collaborate with the team to implement sales and marketing initiatives, contributing to revenue generation.
- Support efforts to upsell products and promotions to customers.

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave

Schedule:

- Fixed shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)


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