IT Executive- Greentown, Perak

2 weeks ago


Ipoh, Malaysia J&T Express (Malaysia) Sdn Bhd - Perak Full time

New outlet set-up (PC, activate JTS ID, printer, CCTV, thumbprint)
- Diagnose and resolve technical hardware and software issues involving IT infrastructure and system
- Respond to requests for technical assistance in person, via phone, messaging
- Escalate problems to appropriate resources and department
- Travel to outlets for maintenance (PC, weighing scale)
- Monitor CCTV to ensure it is functioning
- VIP account creation, quotation maintenance
- Monthly report to Regional Manager regarding expiring accounts
- Provide VIP platform training to external customers
- IT Troubleshoot e.g Networking, Setup, Configure, Upgrade, Maintenance
- JTB, Reporter, Internet, TM Installations, MAC Address, Reporter
- Reseach,Hardwares and Softwares
- Devices Installations e.g Hardwares Maintenance.CPU,Monitor, Keyboard, Mouse, Speaker, iData, Scanner gun, Themer printer, Portable printer, Projector and attendance
- Other e.g Information, JTS ID activation and record
- Job Requirements:
- At least Diploma/Degree in IT or related field.
- At least 2 years working experiences in related field.
- Initiative, strong communication skills, problem solving and highly motivated.
- Possess own transport.
- Willing to support operation during weekend and public holidays (shift work from Mon-Sun, 9am-6pm)
- Posses own transport
- Willing to relocate or work in Ipoh, Greentown, Perak

**Salary**: RM2,100.00 - RM3,500.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Ipoh: Reliably commute or planning to relocate before starting work (required)



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