Marketing Advertising
7 months ago
Sertai pasukan pemasaran kami sebagai Pakar Perhubungan Pelanggan, pakar dalam membina hubungan pelanggan yang kukuh dan memperkenalkan syarikat kami kepada pelanggan yang dihargai.
**Tanggungjawab**:
- Bertindak sebagai pusat hubungan utama untuk pertanyaan, kebimbangan dan maklum balas pelanggan.
- Membina dan mengekalkan hubungan pelanggan yang kukuh dan tahan lama melalui komunikasi proaktif dan perkhidmatan yang luar biasa.
- Kenal pasti keperluan pelanggan dan mengesyorkan produk atau perkhidmatan yang sesuai untuk memenuhi keperluan tersebut.
- Bekerjasama dengan pasukan dalaman untuk memastikan penyelesaian tepat pada masanya bagi isu dan pertanyaan pelanggan.
- Jejak dan laporkan interaksi dan maklum balas pelanggan untuk memaklumkan keputusan perniagaan dan meningkatkan kepuasan pelanggan.
**Keperluan: **
- Ijazah Sarjana Muda atau Diploma dalam pentadbiran perniagaan, pemasaran, atau bidang yang berkaitan.
- Pengalaman terbukti dalam peranan yang dihadapi pelanggan, sebaik-baiknya dalam industri yang serupa.
- Kemahiran komunikasi dan interpersonal yang sangat baik.
- Kebolehan menyelesaikan masalah yang kuat.
- Kecekapan dalam Microsoft Office Suite (World, Excel, Outlook)
**Faedah: **
- Gaji yang kompetitif dan bonus berasaskan prestasi.
- Persekitaran kerja kolaboratif dan inklusif. - Elaun, KWSP dan Socso disediakan.
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM3,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Company car
- Free parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Overtime pay
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Marketing: 1 year (preferred)
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