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Marketing Advertising

4 weeks ago

Johor Bahru, Malaysia AZUARINA CREATIVE SDN BHD Full time

Sertai pasukan pemasaran kami sebagai Pakar Perhubungan Pelanggan, pakar dalam membina hubungan pelanggan yang kukuh dan memperkenalkan syarikat kami kepada pelanggan yang dihargai.

**Tanggungjawab**:

- Bertindak sebagai pusat hubungan utama untuk pertanyaan, kebimbangan dan maklum balas pelanggan.
- Membina dan mengekalkan hubungan pelanggan yang kukuh dan tahan lama melalui komunikasi proaktif dan perkhidmatan yang luar biasa.
- Kenal pasti keperluan pelanggan dan mengesyorkan produk atau perkhidmatan yang sesuai untuk memenuhi keperluan tersebut.
- Bekerjasama dengan pasukan dalaman untuk memastikan penyelesaian tepat pada masanya bagi isu dan pertanyaan pelanggan.
- Jejak dan laporkan interaksi dan maklum balas pelanggan untuk memaklumkan keputusan perniagaan dan meningkatkan kepuasan pelanggan.

**Keperluan: **
- Ijazah Sarjana Muda atau Diploma dalam pentadbiran perniagaan, pemasaran, atau bidang yang berkaitan.
- Pengalaman terbukti dalam peranan yang dihadapi pelanggan, sebaik-baiknya dalam industri yang serupa.
- Kemahiran komunikasi dan interpersonal yang sangat baik.
- Kebolehan menyelesaikan masalah yang kuat.
- Kecekapan dalam Microsoft Office Suite (World, Excel, Outlook)

**Faedah: **
- Gaji yang kompetitif dan bonus berasaskan prestasi.
- Persekitaran kerja kolaboratif dan inklusif. - Elaun, KWSP dan Socso disediakan.

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Company car
- Free parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Overtime pay

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Marketing: 1 year (preferred)