Mys Ctsm Kl

2 weeks ago

Kuala Lumpur, Malaysia Citi Full time

Custody Operational Readiness - VP Role is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.

**Responsibilities**:

- Lead and represent Custody Operational Readiness Department for multiple Projects/Program spanning Asset Servicing, Transaction Management, Cash, FX and Tax Operation.
- Develop and implement business initiatives, client solutions, or projects affiliated with securities and derivatives settlement
- Solve complex inquiries, conduct discovery and complete due diligence activities for client requests
- Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
- Contribute to processing standards and expectations for securities and derivatives processing teams
- Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities
- Redesign existing processes, assess, and establish key process controls.
- Ensure the consistency and completeness of design and implementation for the end-to-end process.
- Support all FX initiatives including follow-up, resolution and closure of open items as well as identifying and developing continuous improvement opportunities.
- Develop and maintain strong relationships across the business units to implement and standardize processes.
- Communicate effectively with process owners to facilitate the completion and tracking of initiatives.
- Interface directly with Internal stakeholders on daily basis
- Running workshops with stakeholder/Internal SMEs to understand the end-to-end process while identifying any automation blockers and the suitability of the process for automation.
- Calculate automation % and FTE benefit and build effort estimates and perform initial prioritization
- Present summary of findings to the OPS Management and walk them through to-be design of the automated process.
- Provide outputs for weekly due diligence updates with stakeholders.
- Understanding the risks, assumptions, and dependencies associated with the process.
- Analyze business processes and identify areas of opportunity to implement RPA
- Work closely with development team to ensure requirements are accurately mapped and suitable for development.
- Be involved in all process automation activities from the initial prioritization, development and testing through implementation and continuous improvement.
- Build, review, and own Process Definition Documentation
- Build, review, and own test plans and test cases, facilitate the gathering of test data
- Resolve complex process problems which require an in-depth evaluation of basic securities processing procedures and industry standards
- Offer advanced solutions for assigned custody and FX processing areas
- Serve as a Project Analyst under a Project or Program Manager to analyze, identify and support the program through solution identification, requirements gathering, test management or test lead as needed by the program.
- Act as a Project Manager for risk reduction and operational efficiency as needed
- Work as part of Geographically diverse virtual team structure to deliver exceptional solutions for Custody Programs
- BA function to support regulatory and enhancement driven FX projects in the region
- Design and test solutions in test environments for functionality or client testing coordination and liaising with all internal stakeholders as needed
- Serve as analytical or procedural expert for securities processing deliverables/initiatives

**Qualifications**:

- 10-12 years of relevant experience including two or more years of project management experience
- Consistently demonstrates clear and concise written and verbal communication skills
- Bachelor’s Degree/University degree or equivalent experience
- Experience with Robotics Process Automation tools [e. g., Blue Prism, Big Data, and Natural Language Processing (NLP)] is a plus, but not required
- Experience in developing business requirements for projects
- Proficiency with MS Office (PowerPoint, Excel) and Power BI, Tableau
- Demonstrated experience in continuous improvement initiatives, root cause analysis and project management.
- Knowledge of technology or financial software development industry will be an added advantage.
- Excellent written and oral communication skills; well-developed analytical and interpretive skills.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Securities and Derivatives Processing
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative a

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