Partner Integration Specialist

2 weeks ago

Bangsar South, Malaysia iPrice Group Sdn Bhd Full time

**DESCRIPTION**

iPrice is the place price-conscious shoppers go to find the cheapest online price. We do this by sorting through the catalogues of e-commerce platforms to identify the cheapest trustworthy offers. These we present to our users to help them make a more informed purchase decision. We tailor our service to product categories where consumers can save the most money.

**WHY JOIN US?**

Surround yourself with a dynamic culture and people who are inclusive, fun, courageous, open to feedback and constantly looking for ways to improve themselves:

- Collaborate on solving **the Biggest Challenges in Ecommerce**:

- Immerse yourself in a **Multicultural Organization at the Centre of SEA**:

- Accelerate your **Personal Growth and Career**

**ABOUT THE ROLE**

As a Partner Integration Specialist, your role will be salient to the overall growth at iPrice. You report to Head of Partner Integration and work closely alongside with our Business Development, Tech and Product teams to ensure high quality of catalogues are properly curated onto our platform along with ensuring merchants are onboarded efficiently, whilst providing technical support for any integration challenges.

You will manage end to end integration and onboarding of new merchants/partners on to our platform with the support with respective teams to ensure the highest standard of delivery and day to day operations.

**RESPONSIBILITIES**
- Ensure successful onboarding of new e-commerce merchants onto our platform throughout each stage of the lifecycle.
- Ensure fresh feed is integrated as expected and before cut-off time.
- Demonstrate a deep understanding of merchant’s needs and goals to further drive their performance by building knowledge of our integration tools and requirements and understanding the impact of any data issue that arises.
- Provide technical support when necessary to merchants before and after sales.
- Respond and escalate product/technical related inquiries in a timely manner.
- Participate in cross functional initiatives within the team to drive process improvements or knowledge sharing.
- Formulate standards and execute work process improvements for day-to-day operations.
- Ensure all day-to-day administrative tasks are completed and in accordance with merchant, internal processes and governance.
- Analyse, monitor, forecast and make recommendations on merchant experience and internal efficiency improvements.

**REQUIREMENTS**
- Preferred degree in Computer Science, Business Information Systems, or relevant fields
- High attention to detail and able to spot issues within the feed and its’ configurations.
- A strong affinity for analytical and critical thinking, problem-solving, innovation, and hands-on execution.
- Able to effectively communicate with internal and external stakeholders.
- Self-motivated, independent with an eagerness to learn.
- Strong organisational and planning abilities with efficient time management skills, able to multitask.
- A positive and open-minded attitude towards any challenges that may arise.
- Prior experience with e-Commerce, digital advertising, or startups is an advantage.
- Basic HTML, Product Feed and Tracking Pixel knowledge, API integrations is an advantage.

**BENEFITS**
- Comprehensive healthcare benefits (including outpatient, in-patient, dental & pharmaceutical benefits for you and your family)
- Accelerated career progression support by structured training/development programs (including Internal curriculum, IELTS and external training support)
- Adaptable working approach (including leave in lieu, flexible working hours, Work from Home and Work From Home Country)
- Support for non-Malaysians (including relocation / work permit and visa support for full-time team members)
- Additional Office perks (including monthly lunch & team allowances, claimable grab rides in past 7:30pm; stocked pantry; subsidised vending machine and plenty of events)

**Salary**: RM4,500.00 - RM5,800.00 per month

**Benefits**:

- Flexible schedule
- Gym membership
- Health insurance
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Bangsar South: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you currently employed? (Yes/No)
- What is your notice period? (if any)
- What is your expected salary (in MYR)?
- What do you think makes you a good fit for this role?

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