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Specialist Network Infrastructure Management

2 months ago

Kuala Lumpur, Malaysia DKSH Full time

**Location**:Kuala Lumpur, MY**Job Summary**
- Perform network support, policies and controls ensuring cost-effective Network Management solutions for Global/Country IT implementation/deployments.**Responsibilities**:

- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
- Perform monitoring and support on all connectivity (e.g., WAN/LAN/network security/telecommunication/telephony systems) to ensure high availability and performance.
- Adhere to network standards and policies for Group/in-country deployments.
- Prepare and perform support within service level obligations and with mínimal downtime.
- Assist Group-wide IT on architecture/designs/structures for future developments/configurations.
- Schedule and perform maintenance of network infrastructure as a part of the business recovery plans.
- Perform continuous improvement initiatives on new/change implementation and deployments.
- Produce conformance to network and telecommunication best practices, standards, procedures, guidelines and compliance with audit and industry standards (CSV, ICS, etc.);
- Ensure service level adherence and customer satisfaction.
- Build strong working partnerships with other IT teams, business stakeholders and users.
- Communicates user needs and priorities

**Job Requirements**
- Bachelor's degree in Computing/Information Technology or equivalent;
- Minimum three years' experience in a similar role;
- Demonstrate technical skills in WAN, LAN switches, firewalls, network optimization, load balancers, etc.
- Demonstrate knowledge of global WAN providers, Cisco, F5, Tipping Point, Checkpoint and Riverbed.
- Familiarity with IT service management frameworks.
- Demonstrate appreciation and respect for cultural sensitivities, especially in cross country/culture interactions.
- Proven competencies in handling confidential/sensitive information in an appropriate and secure manner.
- Demonstrate fluency in local language and ideally in English, both written and spoken.
- Be abreast of the latest technologies and technological opportunities.
- Proven basic numeracy and excellent quantitative analysis skills.
- Demonstrate proficiencies in office productivity tools (e.g., Excel, Word and PowerPoint)

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