Homestay Operator Manager

2 weeks ago

Bukit Mertajam, Malaysia Elit Dutamas Sdn Bhd Full time

Certainly homestay manager is responsible for overseeing the cleanliness and organization of facilities, typically within hotels, resorts, hospitals, office buildings, or other large establishments. Here's a breakdown of their job scope:

- **Staff Supervision and Training**: Housekeeping Managers are responsible for hiring, training, scheduling, and supervising housekeeping staff. This includes assigning tasks, providing guidance, and ensuring that all employees adhere to established standards and procedures.
- ** Maintaining Standards**: They ensure that all areas of the facility meet cleanliness and hygiene standards set by the establishment or regulatory agencies. This involves inspecting rooms, public areas, and facilities regularly to identify areas for improvement and ensuring that cleaning protocols are followed consistently.
- ** Inventory Management**: Housekeeping Managers oversee the inventory of cleaning supplies, linens, and other necessary materials. They monitor usage, order supplies as needed, and ensure that budgets are adhered to.
- ** Budgeting and Cost Control**: They are often responsible for creating and managing the housekeeping department budget. This includes monitoring expenses, identifying cost-saving opportunities, and ensuring that the department operates within budgetary constraints.
- ** Guest Satisfaction**: Ensuring guest satisfaction is a key responsibility. Housekeeping Managers address guest complaints or concerns related to cleanliness promptly and effectively. They also work closely with other departments, such as front desk and maintenance, to ensure a seamless guest experience.
- ** Safety and Compliance**: Housekeeping Managers must ensure that all cleaning procedures comply with safety regulations and standards. They may also be responsible for implementing and enforcing safety training programs for housekeeping staff.
- ** Coordination with Other Departments**: They collaborate with other departments, such as maintenance and front office, to coordinate cleaning schedules, room assignments, and special requests.
- ** Quality Assurance**: Housekeeping Managers establish and maintain quality assurance programs to ensure that cleaning standards are consistently met or exceeded. This may involve implementing quality control measures, conducting regular inspections, and implementing corrective actions when necessary.
- ** Administrative Duties**: They may be responsible for various administrative tasks, such as maintaining records, preparing reports, and communicating with management

Overall, Housekeeping Managers play a crucial role in maintaining the cleanliness, hygiene, and overall guest satisfaction of an establishment. Their duties encompass a wide range of responsibilities, from staff management to budgeting to ensuring compliance with safety and quality standards.

**Responsibilities**:

- Providing comfortable accommodations for guests in a homely atmosphere.
- Overseeing the day-to-day operation of the homestay property, including maintenance, cleaning, and security.
- Ensuring guests have a pleasant stay and addressing any concerns or requests promptly and professionally.
- Maintaining cleanliness and tidiness of guest rooms and common areas.

**Objectives**:

- Ensuring guests have a pleasant and memorable stay, resulting in positive reviews and repeat bookings.
- Keeping the property in excellent condition to meet guests' expectations.
- Building a good reputation for the homestay through quality service and guest reviews.
- Schedules the work of a Housekeeping crew and ensures that assigned duties are completed on schedule and meet quality standards for the unit.

**Required Skills**:

- Familiarity with hospitality industry standards.
- Knowledge of property maintenance, housekeeping, and security.
- The capability to address issues or challenges that may arise during a guest's stay.
- Ability to repair basic Housekeeping equipment and perform preventive maintenance;
- An outgoing personality.
- Excellent communication abilities.
- Exemplary organizational and time-management skills.
- Hospitality Management background.

**JOB Requirement**
- SPM/ SPMV
- Minimum 2-years related experience as or similar role is an advantage.
- Speak, read and write Bahasa Malaysia/ English
- Attention to detail.
- Good physical health and stamina.
- Communicate and relate effectively at the workplace.
- Excellent organizational and team management skills.
- Stamina to handle physical demands of the job.
- Flexibility to work on weekend
- Ability to provide staff with On-the-Job Training.

  • Homestay Operational Specialist

    4 weeks ago

    Bukit Mertajam, Malaysia Elit Dutamas Sdn Bhd Full time

    **Responsibilities**: - Responsible for overseeing the day-to-day operations of a homestay property, ensuring the comfort and satisfaction of guests, and maintaining the property in excellent condition. - Maintain and clean guest rooms and common areas regularly. - Coordinate repairs and maintenance as needed to ensure the property is in excellent...

  • Warehouse Operator

    4 weeks ago

    Bukit Mertajam, Malaysia DERMAJASS SDN BHD Full time

    Must have license classes D (If can drive lorry better) - Experience driving forklift - Experience in managing stock system - Awareness of ISO and GMP - Support warehouse operation performs day-to-day receiving/issuing activities - To monitoring inventory accuracy,count the stock balance and stock take Expand to global market, and top 10 excellent skincare...

  • Operation Executive

    5 days ago

    Bukit Mertajam, Malaysia Lee's Frozen Food Sdn Bhd Full time

    **Daily Task** - Perform tasks assigned by the Operation Manager. - To monitor & update 4PL staff Daily Attendance, M/C, A/L, Abs, Lateness, etc. - To monitor transport or deliveries matter. - To update & follow up on all POD return, planned GRN Return & unplanned GRN return by TN until complete, and send out report to Lee’s Team & Supply Chain Department...

  • Operations Assistant

    5 days ago

    Bukit Mertajam, Malaysia Lee's Frozen Food Sdn Bhd Full time

    **Job Responsibility**: - To follow up & update daily delivery status via WhatsApp’s to Lee’s Team (TN & Lee’s truck) - To update 4PL staff Daily Attendance, M/C, A/L, Abs, Lateness, etc. - To monitor 3PL logistic routing schedule arrangement if necessary. - To monitor & work with 3PL Logistic to avoid fail delivery issues. - To support and assist the...

  • Npi Manager

    4 weeks ago

    Bukit Mertajam, Malaysia MINDE Group Full time

    Lead cross-functional teams to execute the NPI process within the operations group. - Provide engineering support for all activities in product development process. - Prepare project timelines and identify all resources requirement and evaluate costing for manufacturing processes. - Set an overall Operational NPI plan, Set Ops KPI’s, Track and follow...

  • Npi Manager

    4 weeks ago

    Bukit Mertajam, Malaysia MINDE Group Full time

    Lead cross-functional teams to execute the NPI process within the operations group. - Provide engineering support for all activities in product development process - Prepare project timelines and identify all resources requirement and evaluate costing for manufacturing processes. - Set an overall Operational NPI plan, Set Ops KPI’s, Track and follow...

  • Assistant Account Manager

    5 days ago

    Bukit Mertajam, Malaysia Iconic Hotel Management Sdn Bhd Full time

    Supports change management by understanding and addressing impacts of new accounting policies, financial statement initiatives and non-standard transactions Manages banking reconciliations and monthly balance sheet statements Bolsters revenues by creating codes for accounting tasks, cost estimation and revenue generation Initiates comprehensive account...

  • Npi Manager

    4 weeks ago

    Bukit Mertajam, Malaysia MINDE Group Full time

    Lead cross-functional teams to execute the NPI process within the operations group. - Provide engineering support for all activities in product development process - Prepare project timelines and identify all resources requirement and evaluate costing for manufacturing processes. - Set an overall Operational NPI plan, Set Ops KPI’s, Track and follow...

  • Shop Manager

    4 weeks ago

    Bukit Mertajam, Malaysia AEON FANTASY (M) SDN BHD Full time

    To supervise and oversee staff performance and disciplinary Ensure manpower is sufficient at all time Ensure staff has a good knowledge in performing their daily task Provide related training to staff from time to time to enhance their skill and knowledge Make sure selling floor is clean and comfortable at all time Respond to customer’s queries about...

  • Kfc Assistant Restaurant Management Trainee

    4 weeks ago

    Bukit Mertajam, Malaysia QSR STORES SDN. BHD. (KFC MALAYSIA) Full time

    Play an integral role in delivering excellent guest service. - To lead and maximize restaurant sales, profit, guest and operational efficiencies through effective people management. - Coordinate and direct restaurant operations staffing functions in each department. - Able to lead, coach and supervise a restaurant team. - Eager to make a difference to impact...

  • Production Planning Manager

    4 weeks ago

    Bukit Mertajam, Malaysia MINDE Group Full time

    Ensure that the daily, weekly and monthly scheduling of production requirement to balance load while maintaining on-time delivery. - Communicate production schedule status and production issues that could have an adverse effect on completion dates. - Communicate and manage the coordination of material movement within the organisation to main production...

  • Assistant QA Manager

    4 weeks ago

    Bukit Mertajam, Malaysia MINDE Group Full time

    Conduct root cause investigations and implement corrective/preventative action plans on any non-conforming event. - Follow-up on the action plans and assess the effectiveness of changes made. - To spearhead all Quality Assurance Operations via pinpointing the root cause whether it is coming internally or externally, in order to systemically drive down...

  • Production Manager

    4 weeks ago

    Bukit Mertajam, Malaysia MINDE Group Full time

    Plan, organize direct and run optimum day-to-day operations, ensure production process run smoothly, efficiently and on budget. - Implement cost optimization and operating plan; plan work allocation; monitors and ensures production meet expectations regarding timing and results. - Commit to production environmental health and safety procedures and standards....

  • Project Operation Admin

    4 weeks ago

    Bukit Mertajam, Malaysia The Solar House Sdn Bhd Full time

    Responsibilities: - Manage customer inquiries, deliver technical support, ensure customer satisfaction, and maintain effective communication with clients. - Monitor the performance of solar systems. - Coordinate with clients and internal teams to address system alarms, breakdowns, and annual maintenance. - Update and crosscheck basic information on...

  • Project Operation Admin

    4 weeks ago

    Bukit Mertajam, Malaysia The Solar House Sdn Bhd Full time

    Responsibilities: - Manage customer inquiries, deliver technical support, ensure customer satisfaction, and maintain effective communication with clients. - Monitor the performance of solar systems. - Coordinate with clients and internal teams to address system alarms, breakdowns, and annual maintenance. - Update and crosscheck basic information on...

  • Production Planning Manager

    7 days ago

    Bukit Mertajam, Malaysia MINDE Group Full time

    Ensure that the daily, weekly and monthly scheduling of production requirement to balance load while maintaining on-time delivery. - Communicate production schedule status and production issues that could have an adverse effect on completion dates. - Communicate and manage the coordination of material movement within the organisation to main production...

  • Account & Finance Manager/accountant

    4 weeks ago

    Bukit Mertajam, Malaysia GSD Group Full time

    **RESPONSIBILITIES: - ** - Prepare, review and distribute monthly financial reports to stores and cost/profit centers - Track expenses and revenues vs. budget and reforecast and analyze fluctuations - Prepare monthly consolidation and executive financial package - Coordinate financials questions/answers among stores and the Treasury and Accounting & Control...

  • Production Planning Manager

    5 days ago

    Bukit Mertajam, Malaysia MINDE Group Full time

    Ensure that the daily, weekly and monthly scheduling of production requirement to balance load while maintaining on-time delivery. - Communicate production schedule status and production issues that could have an adverse effect on completion dates. - Communicate and manage the coordination of material movement within the organisation to main production...

  • Production Manager

    5 days ago

    Bukit Mertajam, Malaysia MINDE Group Full time

    Plan, organize direct and run optimum day-to-day operations, ensure production process run smoothly, efficiently and on budget. Implement cost optimization and operating plan; plan work allocation; monitors and ensures production meet expectations regarding timing and results Commit to production environmental health and safety procedures and standards....

  • QA Manager

    5 days ago

    Bukit Mertajam, Malaysia MINDE Group Full time

    Responsible for ensuring that the products and services produced by their company meet a certain standard of quality across all manufacturing sites of EKO. Ensures compliance with regulations and controls by examining and analyzing records, reports, operating practices, and documentation; and recommending opportunities to strengthen the internal control...