D365 Ce/crm Consultant

4 days ago

Kuala Lumpur, Malaysia SYSTEMS ADVISERS GLOBAL (MALAYSIA) SDN. BHD. Full time

**What are you looking for**

If it’s a career that offers growth opportunities, an independent work environment, and a dynamic, supportive company with a strong ethical culture -- keep reading. If it’s working with a team that has passion for their work, a good sense of fun, and a strong work-ethic - keep reading. If it’s working in a collaborative environment that encourages and supports growth and change - keep reading.
What we offer

Competitive salary and benefit package. Internal weekly team knowledge sharing sessions and on-going training classes. An exciting work environment with some of the best and most experienced Dynamics 365 functional and technical consultants on the market. Exposure to many different clients and their businesses across the globe.
Who is sa.global

sa.global is the leading global provider of Microsoft Dynamics 365 Finance & Operations / Customer Engagement solutions for professional services, Legal & Construction firms as well as other projectdriven organizations. Our team provides support and consulting services to improve efficiencies and streamline operations in order to enable our clients’ businesses to grow. With an experienced team, we are able to participate in a variety of business models focusing on the implementation of a successful Dynamics 365 solution. sa.global provides Microsoft Dynamics implementation services and industry-specific solutions to customers in over 80+ countries worldwide. A winner of 10 Microsoft Partner of the Year Awards, we help over 250,000 Microsoft Dynamics users worldwide to deliver operational excellence and financial performance for their organizations.

**Why work for sa.global**
- You will be working with a highly experienced, collaborative, supportive, and fun team.
- You will work for one of the leading global Dynamics providers.
- Microsoft has named sa.global Global Microsoft ERP Partner of the Year four times.
- We are 100% dedicated to Microsoft Dynamics 365, so we have no other lines of business or competing priorities.
- We are on the forefront of new technologies. We were one of the early adopters to Dynamics AX 7 (now known as Dynamics 365 Operations).
- You will be part of one of the largest resource pools of any global Microsoft Dynamics 365 partner - bringing local expertise combined with global reach.
- You will be working with the most experienced Consultants to design and develop new modifications for existing clients, support previous modifications, and assist with support issues where needed.
- You will work with clients and various businesses and business models.

**Why we need you**

If you want a career that offers growth opportunities in a dynamic, collaborative, and supportive organization with a strong and ethical working culture, read on. If you wish to work with a team that is passionate about their work while also having a good sense of fun - you might have just found what you are looking for sa.global is looking for a motivated and skilled Microsoft Dynamics 365 CE / CRM Consultant to be a part of our team in Singapore.

**As a CE/CRM consultant, you will**:

- Cover all aspects of consulting - including presales and supporting the sales team, product demonstrations, analysis, implementation, and training of end users utilising primarily Dynamics 365 or earlier Dynamics versions such 2016 and 2015.
- Be responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected.
- Perform fit-gap analysis and design and configure data migration strategies
- Collaborate with stakeholders throughout the organization to ensure a comprehensive set of requirements that are aligned to business objectives and gain full understanding of current and future state business processes.
- Document ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents
- Liaise with developers and clients - act as a point of communication
- Be responsible for Quality Assurance & Documentation

**The requirements for this role include**:

- Minimum 5 years’ experience in designing and developing functionalities in Microsoft Dynamics 365 CE or Microsoft CRM
- Over 3 years Dynamics CRM consultancy experience
- Strong understanding of Microsoft Dynamics 365, Dynamics CRM 2016/2015
- Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
- Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
- Microsoft SQL Server understanding would be an added advantage
- Ability to create high quality functional documentation and strong requirements gathering skills.

**Personal attributes**:

- Highly confident with providing support and training to users
- Strong attention to detail and a keen desire to deliver the highest quality solutions to customers
- Experience across a number of industries
- Solves complex problems with creative solutions
- Self-Starter with ability to handle multiple tasks a

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