Quality Analyst for a Top Bpo

**Role**:Quality Coach **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA Quality Control Quality Standards Quality Analyst Quality Analyst skills quality assurance Bpo At least 1 year of relevant...

**Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Quality Assurance/QA Japanese language english Travel Accounts Travel Processes Operation Travel account Proficient in English...

**Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Quality Assurance/QA Japanese language Quality Analyst Quality Analyst skills - Details: Basic salary: RM9,000 -...

**Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality Mandarin QA Test QA Manager QA Tester Senior QA Analyst - Quality Assurance Supervisor a. Language: Mandarin and English b. Specialization: Customer...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker - Quality Assurance Supervisor a....

A leading BPO in Georgetown, Penang is looking for a Quality Assurance Supervisor - Locala Malaysian Mandarin Speaker to join their team. Quality Assurance Supervisor a. Language: Mandarin and English b. Specialization: Customer Service background c. Target Onboarding Date: ASAP d. Salary Range: 5,500 - 7,000 e. Location: Georgetown, Penang f. Type:...

**Role**:Quality Manager **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Quality assurance Supervising Time Management mandarin + english speaker - Quality Assurance Supervisor a. Language: Mandarin and English b....

**About the company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...

Contract type: - Permanent- Location: - Georgetown- Specialisation: - Business Process Outsourcing & Global Business Service- Reference: - PR/155847- Contact details: - Jake Foo- Job published: - September 06, 2023 10:51**Role: Analyst** **Work Mode: Hybrid** **Location: Penang, Malaysia**- The Analyst will be responsible for conducting in-depth research...

Qualifications: **Requirements**: - Minimum Degree holder in any discipline - ** Minimum 2 years** working experienced as trainer/QA - Language proficiency in **English **is mandatory. Bahasa Melayu and Mandarin is preferred. - Preferable to have experience as corporate trainer in Banking/Finance industry - Proficient in MS Office (Advance skills in Excel...

Job description Are you a skilled Business Analyst looking for a new opportunity in the Electronics Industry? Our Employment Agency is currently working with a Global Fortune 500 Company in this industry to help them find top talent to join their team based in Penang. **Responsibilities**: Utilizing your knowledge of the existing B2B system architecture to...

Responsibilities: - Develop and implement Customer Service inbound and outbound contact strategies. - Maximize effectiveness of technology and manpower through direct involvement in forecasting and staffing (call volume, AHT, Adherence, Shrinkage, etc.) - Manage activities and initiatives related to the effective implementation and ongoing usage of the...

**Role: Analyst (Mandarin speaking)** **Location: Penang, Malaysia** **About Aperio Intelligence Malaysia Sdn Bhd** Aperio Intelligence is an independent corporate intelligence and financial crime advisory firm based in London with offices in Paris, Romania, Penang and Kuala Lumpur. Founded in 2014, we are a fast-growing and dynamic team providing...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Skills Call Centre skills Must be fluent in speaking both Mandarin and English - **Location: George Town,...

Working in the World-Check Risk Screening product, the Research Analyst is required to maintain accurate information currency to support the growth of Refinitiv's Content business across the region. Join us today! **Role summary** As a Lead Research Analyst, you will conduct in-depth research on breaking news in China regarding specific Anti-Money...

**Procurement & Marketing Coordination** LOVE A LOAF is a leading bakery known for our innovation, quality, and commitment to sustainability. At LOVE A LOAF, we believe in nurturing talent and providing opportunities for growth and development. Job Overview: **Responsibilities**: - **Procurement**: Assist in the procurement process, including vendor...

Responsibilities languages supported - Work with other agents from different LOB to provide the best customer experience to customers. - Maintain a strong product knowledge to assist customers and their concern - Strive to meet Key Performance Indicators set by the management to ensure best quality of service are constantly delivered **Requirements**: -...

Our Client is looking for an Operations Manager that will be responsible for work environment, client satisfaction and profitability of a program by being the leader of the line of business unit integrated by Supervisors and agents. - Manage and develop a team of assigned Supervisors to meet and exceed performance, quality, end-user satisfaction, client...

Our Client is looking for an Operations Manager that will be responsible for work environment, client satisfaction and profitability of a program by being the leader of the line of business unit integrated by Supervisors and agents. - Manage and develop a team of assigned Supervisors to meet and exceed performance, quality, end-user satisfaction, client...