Outlet Supervisor
6 months ago
**Butiran Skop Kerja**
(a) Menyumbang kepada kenaikan jualan kiosk & jualan cawangan.
(b) Perkhidmatan Pelanggan - Menjawab pertanyaan, wajib memberi layanan dan juga bantuan kepada pelanggan walaupun DobiQueen ialah Dobi layan diri.
- _Drop Off Pick Up (DOPU) service_: Membantu pelanggan mencuci dan mengeringkan pakaian.
- _ Free Transfer service: _Memindahkan pakaian pelanggan dari _washer_ ke _dryer._
- _ Easy Folding service_: Melipat pakaian pelanggan dengan teknik yang mudah untuk mengelakkan kedutan bagi _Free Transfer & Drop Off Pick Up (DOPU) service_ (tanpa caj).
- _ Folding Service_: Melipat pakaian pelanggan mengikut SOP syarikat (caj dikenakan dan pekerja akan mendapat komisyen).
(c) Menjaga kebersihan cawangan sepanjang waktu bekerja.
(d) Menyediakan laporan harian - _Opening, Closing_ dan Jualan Produk DobiQueen.
(e) Menguruskan kiosk Foto-Zzoom (Passport & 4R printing & Photostate).
(f) Menguruskan sebarang alat-alatan ie. gas, pump, dan sebagainya di dalam cawangan untuk memastikan operasi berjalan dengan lancar.
(g) Patuh dan sedia untuk bekerjasama dengan Retail Manager dalam menguruskan cawangan.
(h) Melaksanakan tugasan lain yang telah ditetapkan oleh pihak pengurusan dari semasa ke semasa.
Bekerja seorang-orang dalam cawangan, seperti anda adalah pemilik cawangan Tiada masalah atau isu politik atau konflik dengan pekerja lain
**Waktu Bekerja**
(a) Waktu bekerja: 9:30 pagi - 7:00 malam atau 11:30pagi - 9:00 malam
(b) Bekerja 6 hari seminggu & cuti pada hari biasa
(c) Rehat: 2 jam (2:30 petang - 4:30 petang atau 4:30 petang - 6:30 petang)
(d) Sebarang pertukaran waktu bekerja adalah atas budi bicara Pihak Syarikat.
(e) Kerja lebih masa (OT) hanya perlu sekiranya diberitahu oleh pihak atasan.
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