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IT Technician Support

1 month ago

Kuala Lumpur, Malaysia BRIGHT LANGUAGE CENTER Full time

IT Technician diagnose, repair, and maintain hardware and software components to ensure the smooth running of computer systems. IT Technician responsibilities include installing and configuring computer hardware and being the primary point of contact for IT support within a company.
- solving abilities for the position of IT Technician. The duties of an IT Technician include being a reference point for all IT-related queries at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other technical duties.

IT Technician is expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them.

**Job Description**:

- Installing and configuring hardware and software components to ensure usability.
- Troubleshooting hardware and software issues.
- Ensuring electrical safety standards are met.
- Repairing or replacing damaged hardware.
- Upgrading the entire system to enable compatible software on

all computers.
- Installing and upgrading anti-virus software to ensure security

at the user level.
- Performing tests and evaluations of new software and

hardware.
- Providing support to users and being the first point of contact

for error reporting.
- Establishing good relationships with all departments and

colleagues.
- Conducting daily backup operations.
- Managing technical documentation.
- Perform any other duties assigned from time to time.

Job Requirements:

- Bachelor's degree in computer science or related field.
- Preferably with minimum 3 years of experience in computer

networks and systems maintenance field.
- Excellent written and verbal communication skills.
- Good interpersonal skills.
- Proficient in database programming and software installation.
- Attention to detail.
- Good problem-solving skills.
- Able to work independently.

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Experience**:

- WORK: 3 years (preferred)

**Language**:

- Chinese (required)