On-Site IT Technician

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia OPUS IT Services Full time

We are seeking a skilled On-Site IT Technician to join our team at OPUS IT Services.

The successful candidate will be responsible for providing on-site technical support for desktop and laptop devices, as well as basic troubleshooting of IT infrastructure related issues.

Responsibilities

Job Summary:

  • Provide on-site technical support for desktop and laptop devices.
  • Troubleshoot basic IT infrastructure related issues.
  • Coordinate with higher-level support teams as needed.
  • Manage customer expectations and ensure high levels of customer satisfaction.

Requirements

Essential Requirements:

  • Diploma in IT Technology or equivalent.
  • Minimum 1 year of experience in a similar role.
  • Proficient in MS Office applications.
  • Basic understanding of computer systems and networks.
  • Excellent communication and problem-solving skills.

Preferred Requirements:

  • Bachelor's degree in Computer Science or related field.
  • 2+ years of experience in a helpdesk or technical support role.
  • Advanced knowledge of computer hardware and software.

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