Customer Support Assistant

**Job Description: Business and Customer Support Personal Assistant & Secretary** Position Overview: We are seeking a proactive, organized, and versatile individual to join our team as a Personal Assistant & Secretary, with a primary focus on business and customer support. In this role, you will be responsible for providing comprehensive assistance to the...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

**Customer Support Representative** **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and...

About Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...

About Us We are group of companies into providing access to global financial markets and a truly international team of experts. Our mission is to create a community that appreciates convenience, inclusivity, and information exchange to empower Traders and Introducing Brokers to achieve maximized value. About the role We are in the period of significant...

**Job Role**: - assistance. - Provide on-site and off-site technical assistance. - Conduct product training to end user. - Involve in ad-hoc projects. - Resolve customer technical issues in a timely & professional manner. **Requirements**: - Strong IT and troubleshooting skills. - Possess excellent communication skills. - Excellent command of spoken and...

This role is with one of our International BPO client based at Kuala Lumpur, Malaysia. **Customer Support - Korean Speaker** **Role Description** This is a full-time on-site role for a Korean speaking Customer Support professional. As a Customer Support, your day-to-day tasks will include providing technical support and assistance to Korean-speaking...

Essential Roles and responsibilities: - Identifying demand of the customer and assisting clients in using particular features - Examine and report product flaws (for instance, by testing various scenarios or testing from the viewpoint of users). - Check in with clients to make sure their technical problems are fixed - Update our internal databases with...

**Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...

Preferred Mandarin Speaker Fully Work from Home Customer Service jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide...

Customer Success Officer Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

Customer Success Officer Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

Min 0-1 years of experience in Customer support Fresh graduates can apply!!! **Job Type**: Contract **Salary**: RM2,800.00 - RM3,200.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday

Depending on applicant experience and capabilities, we have multiple positions to fill in this role (L1 Customer Support or L2 Application Support). L1 Customer Support ExecutiveThis role's main responsibility is to act as a traffic controller for support request tickets, to improve the workflow and overall management of requests in the application support...

Depending on individual's experience and abilities, we are looking to fill various positions in this role (L1 Customer Support or L2 Application Support).WHAT YOU WILL DO:Manage ticketing tasks such as organizing, updating, following up, and assigning tickets to the appropriate support team members or departments.Assist with support-related issues in terms...

Do you want a meaningful role with a company that is making a real difference to every business? Do you want to be involved in one of the most important business operations areas in the world today: e-Invoicing? Then join our energetic and growing teamhelp us revolutionise an industry. **About the Role** We are currently looking for a Customer Support...

Answering whatsapp messages from customer and potential customer in timely and quality mannerAssist customers in their queries about the treatment, pricing and appointment bookingSchedule and slot in customer's appointmentCommunicate with branches on daily appointmentsCommunicate with the customers on their appointments (confirmation, reschedule,...

**JOB DESCRIPTION** **(Duties and Responsibilities / Key Result Areas)**: Perform ticketing logging and escalations to the correct person in charge. **Perform ticket(s) monitoring and follow up on any pending issues.** Perform any defined daily checklist/tasks being assigned. **Conducting training to users/suppliers from time to time.** To carry out...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

WE ARE HIRING MANDARIN CUSTOMER SUPPORT! Basic Salary RM 5,000 - RM 6,000 (Salary Package include Allowance) Working Hours : Rotational Shifts Working Location : Cyberjaya Responsibilities: Provides meaning-for-meaning interpreting Follows interpreter protocols as per training, policies, and procedures Follows all policies and procedures related to...