Customer Support Associates
2 weeks ago
**- Provides meaning-for-meaning interpreting.**
**- Follows interpreter protocols as per training, policies, and procedures.**
**- Follows all policies and procedures related to information confidentiality and interpreter ethics.**
**- Attends all required training.**
**- Maintains confidentiality as policies.**
**- Uses standard office equipment such as telephones, computers, copiers, and fax machines.**
**- All employees are required to perform the following essential functions: demonstrate predictable, reliable, and timely attendance; follow written and verbal directions and complete assigned tasks on schedule; learn from directions, observations, and mistakes; work independently or as part of a team; interact appropriately with others including co-workers, supervisors, and customers; and work with supervision, receiving instructions/feedback.**
**- Fluency in Mandarin/Cantonese & English**
**- Skilled at communicating, both orally and in writing in Mandarin/Cantonese & English**
**- Basic understanding of linguistics and different cultures.**
**- Skilled in adjusting to rapidly changing circumstances**
**- Ability to react calmly and effectively in emergency situations**
**- Strong attention to detail and accuracy**
**- Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures.**
**- Skilled at keeping supervisors informed of problems or issues**
**- Exceptional commitment to confidentiality**
**- Skilled in establishing and maintaining effective work relationships**
**- Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system.**
**Salary**: RM4,500.00 - RM5,000.00 per month
Schedule:
- Night shift
Ability to commute/relocate:
- Ipoh: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Willing to relocated to cyberjaya
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Cantonese (preferred)
- English (preferred)
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