Application Support Lead
2 weeks ago
An international banking and financial corporation with a big impact serving clients, customers and others across the globe for over 160 years with the constant drive to find new challenges to grow, to be more successful and make a positive impact.
We are looking to hire a well capable **Support Lead **with the following responsibilities:
**Responsibilities**:
- Collaborate with software development groups to ensure operational needs are adequately considered and baked into new software releases.
- Define monitoring & alarming thresholds. Setup clear and accurate SLO/SLI for efficient service monitoring
- Drive toward automated deployments & modern approaches to configuration management.
- Perform independent functional and Technical Analysis Detect, Analyse and Resolve major or standard incidents. Regular updates using the Ticketing systems.
- Communicate and work with support teams
- Perform RCA and resolution within the specified SLA. Design and provide service improvements
- Provide end-to-end support and implement resolution to resolve incident tickets. Ready to standby support to any critical/major incidents.
- Support of weekly system maintenance, capacity planning, data analysis, DR drill and audit and compliance related matters.
- Provide change implementation support. Coordinate and validate the implementation of changes
**Job Requirements**
- Min 8 - 12 years of experience in production support & development environment
- Experience with revision control systems like GitHub and CI/CD unit testing.
- Demonstrable understanding of UNIX & Windows Operating Systems.
- Understanding of networking protocols like TCP/IP, Subnets/Gateway, HTTP, DNS and NTP.
- Strong debugging skills a must.
- Excellent spoken and written communication skills.
- Good understanding on the Product.
- Interest in independently learning new technologies.
- Good interpersonal capabilities and ability to work multi-functionally with other teams.
- Have technical knowledge and hands on experience on Azure DevOps, Python, Jenkins, Bitbucket, Cloud, Kibana, Logstash and etc.
- Experience in MSSQL, DB2, Oracle DB objects/design such as Stored Procedure.
- **Malaysian Citizens only.**
**Salary**: RM7,727.68 - RM10,791.86 per month
**Benefits**:
- Dental insurance
- Health insurance
- Parental leave
- Vision insurance
Application Question(s):
- Do you have hands on experience on Azure DevOps, Kubernetes?
- Experience with revision control systems like GitHub and CI/CD unit testing?
- networking protocols like TCP/IP, Subnets/Gateway, HTTP, DNS and NTP?
- Would you require a work visa?
**Experience**:
- Production support & development environment: 5 years (required)
-
ERP Application Specialist
2 days ago
Bukit Jalil, Malaysia Software International Corporation (M) Sdn Bhd Full time**ERP Application Specialist** **Responsibilities** - Lead the analysis, design, implementation, configuration, and support of D365FO modules related to Supply Chain Management and Inventory Management. - Collaborate with cross-functional teams to gather business requirements, translate them into technical specifications, and configure the system...
-
ERP Application Consultant
2 days ago
Bukit Jalil, Malaysia Software International Corporation (M) Sdn Bhd Full time**ERP Application Consultant** **Responsibilities** - Lead the design, planning and execution of QA and Integration testing activities within D365FO environment, with a strong emphasis on utilizing automation testing tools such as RSAT (Regression Suite Automation Tool). - Collaborate closely with cross-functional teams to identify integration points, data...
-
Sales Support Administrator
2 weeks ago
Bukit Jalil, Malaysia Chrisjac Recruitment Services Full time**Position title: Sales Support Administrator.**: - **Salary: RM 2500-3500.**: - **Location: Bandar Bukit Jalil, WP Kuala Lumpur.** As Sales Support Administrator, you will provide dedicated service level to an established sales team with the relevant reporting and support required in the day to day running of the business. The role comprises of...
-
Sales Support Administrator
2 days ago
Bukit Jalil, Malaysia Chrisjac Recruitment Services Full time**Position title: Sales Support Administrator.**: - **Salary: RM 2500-3500.**: - **Location: Bandar Bukit Jalil, WPKL.** As Sales Support Administrator, you will provide dedicated service level to all an established sales team with the relevant reporting and support required in the day to day running of the business. The role comprises of...
-
Lead Application Manager
5 days ago
Bukit Mertajam, Malaysia Talent Houz Full timePosition Title**:Field Application Manager** Industry**:LED Manufacturing** Location**:Melaka** Salary**:RM 8,000 - RM 11,000** **Responsibilities**: - Coordinate new design-in for customer - Responsible for Optical Lab Test and characterization of equipment **Requirements**: - Basic Degree in engineering or the sciences - Excellent communication and...
-
Sales Administration Support Officer
5 days ago
Bukit Jalil, Malaysia Chrisjac Recruitment Services Full time**Position: Sales Administration Support Officer.**: - **Salary: RM 2500-3000.**: - **Location: Bandar Bukit Jalil, WPKL.** **About the role/job** The role is primarily office based where the incumbent will be responsible for providing administrative support role to the overall business operations and sales activities. The role is challenging as you will...
-
Sales Administration Support Officer
5 days ago
Bukit Jalil, Malaysia Chrisjac Recruitment Services Full time**Position title: Sales Administration Officer.**: - **Salary: RM 2500-3000.**: - **Location: Bandar Bukit Jalil, WPKL.** As Sales Administration Officer, you will provide dedicated service level to all an established sales team with the relevant reporting and support required in the day to day running of the business. The role comprises of...
-
Administration Support Officer @ Bukit Jalil
5 days ago
Bukit Jalil, Malaysia Chrisjac Recruitment Services Full time**Position: Administration Support Officer.**: - **Salary: RM 2500-3000.**: - **Job location: Bandar Bukit Jalil, WPKL.**: - **Working hours:9.00am-5.30 pm(Monday-Friday); Saturday(Alternate):9.00am-1.00pm** Chrisjac is currently seeking individuals who are interested in office administration support role for an established company in Bandar Bukit Jalil....
-
Principal Web Application Developer
6 days ago
Bukit Jalil, Malaysia CIEF worldwide Sdn. Bhd. Full time_Responsibilities:_ - Lead and mentor junior developers, providing technical guidance and code reviews to ensure best practices and maintainable codebase. - Develop new features, optimize existing functionality, and troubleshoot and resolve complex bugs and issues. - Contribute to the continuous improvement of our development processes, tools, and...
-
Sales Support
5 days ago
Bukit Jalil, Malaysia Astro Full timeWHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “ _It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...
-
IT Desktop Support Specialist
5 days ago
Bukit Jalil, Malaysia CIEF worldwide Sdn. Bhd. Full time_Responsibilities:_ - Lead and mentor junior developers, providing technical guidance and code reviews to ensure best practices and maintainable codebase. - Develop new features, optimize existing functionality, and troubleshoot and resolve complex bugs and issues. - Contribute to the continuous improvement of our development processes, tools, and...
-
Addressable Ad Operations Executive
6 days ago
Bukit Jalil, Malaysia Astro Full timeWHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...
-
Assistant Vice President, HRbp
4 days ago
Bukit Jalil, Malaysia Astro Full timeWHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “ _It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...
-
Marketing Executive
2 weeks ago
Bukit Jalil, Malaysia Paxos Ebreiz Skylight Berhad Full timeDevelop and implement a company-wide marketing plan to promote the platform. You will work with all departments and entities for its execution, and oversees all marketing, campaigns, advertising, and promotional activities. - Day-to-day management of the company’s social media properties and developing campaigns and engaging content to increase audience...
-
Special Needs Interventionist-aide
5 days ago
Bukit Jalil, Malaysia Spark Child Development Centre Full timeSPARK Child Development Centre (SCDC) is a child rehabilitation center focused on interventionist-parent partnership and we are practicing Transdisciplinary approach. - We are looking for quick-learners who are fun and playful around kids to be our holistic Interventionist. - To excel in this role, quick adaptation, emotional resilience and fun creativity...
-
Special Needs Interventionist-aide
2 weeks ago
Bukit Jalil, Malaysia Spark Child Development Centre Full timeSPARK Child Development Centre (SCDC) is a child rehabilitation center focused on interventionist-parent partnership and we are practicing Transdisciplinary approach. - We are looking for quick-learners who are fun and playful around kids to be our holistic Interventionist. - To excel in this role, quick adaptation, emotional resilience and fun creativity...
-
Business Analyst
2 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Key Responsibilities** 1. Be responsible for requirements Engineering, Design, Solutioning. 2. Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team. 4. Deliver high quality, detailed business requirement and functional design documentation. 5. Facilitate workshops...
-
Customer Service Executive
4 days ago
Bukit Jalil, Malaysia Trinity Workforce Solution Sdn Bhd Full time**Job Summary**: We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location**: Bukit Jalil **Your...
-
IT Business Analyst
5 days ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Key Responsibilities** 1. Be responsible for requirements Engineering, Design, Solutioning. 2. Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team. 4. Deliver high quality, detailed business requirement and functional design documentation. 5. Facilitate workshops...
-
Business Analyst
7 days ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Key Responsibilities** 1. Be responsible for requirements Engineering, Design, Solutioning. 2. Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team. 4. Deliver high quality, detailed business requirement and functional design documentation. 5. Facilitate workshops...